Clinical Office Coordinator- Wound Care

Blanchard Valley Health System; Findlay (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Blanchard Valley Health System's Wound Care Center seeks an Office Coordinator responsible for clerical, billing, admission/registration and patient scheduling, ensuring accurate data entry and timely chart completion. You will work with the Clinical Supervisor to support revenue tracing and billing processes.

The role requires high school diploma, strong computer skills (Word/Excel), basic finance knowledge and excellent customer service and communication abilities to coordinate schedules,

Qualifications

• High School graduate required.
• Computer literacy required (Word, Excel).
• Basic Finance knowledge.
• Positive service-oriented interpersonal and communication skills required.

Responsibilities

• Enter patient demographics, charges and insurance info with accuracy; hospital postings of adjustments and dates of service.
• Track managed care approvals and authorizations from payers.
• Coordinate billing program with hospital through integration of wound charting software.
• Maintain scheduling for patients based on physician and insurance participation.
• Track cancelled appointments and reschedule accordingly.
• Schedule/verify patient appointments and coordinate with Clinical Supervisor for emergencies.
• Make appointment confirmation calls one day prior to visits.
• Maintain list of insurance plans for participating physicians.
• Schedule follow-up tests/procedures as needed before discharge.
• Ensure timely chart completion per hospital policy for medical records.

Skills

Computer literacy

Word

Excel

Finance knowledge

Communication skills

Interpersonal skills

Customer service

Education

High School diploma

Associate Degree preferred

Tools

Cerner

Valco Proxy

Mysis

Job description

PURPOSE OF THIS POSITION

The Office Coordinator is responsible for the smooth and effective operations of the clerical, billing, admission/registration and patient scheduling aspects of the Wound Center. Also responsible for financial tracing of revenues. Collaborates with the Clinical Supervisor.

PURPOSE OF THIS POSITION

The Office Coordinator is responsible for the smooth and effective operations of the clerical, billing, admission/registration and patient scheduling aspects of the Wound Center. Also responsible for financial tracing of revenues. Collaborates with the Clinical Supervisor.

Job Duties/Responsibilities

• Duty 1: Will enter all patient demographics, charges and insurance information with complete accuracy as well as hospital postings of all adjustments and dates of service. Inputs all facility charges.
• Duty 2: Establish a system to be able to track managed care patients and the number of approved visits along with the authorizations number from the payer.
• Duty 3: Coordinate the billing program with the hospital through the integration of the software program, wound charting program.
• Duty 4: Will maintain a scheduling system for patients on a rotational basis for physician assignment, based on insurance participation, medical staff by-laws (i.e. podiatrists) and physician preference.
• Duty 5: Establish a system to track cancelled appointments and reschedule those patients.
• Duty 6: Schedule/verify all patient appointments and collaborate with the Clinical Supervisor in scheduling emergency patients visits.
• Duty 7: Make appointment confirmation calls to patients one day prior to their scheduled appointments in the wound center.
• Duty 8: Maintain and update as necessary a list of insurance plans that each Wound Center panel physician participates in.
• Duty 9: Help schedule follow-up test/procedures that are required before the patient leaves the wound center.
• Duty 10: Ensure timely completion of chart (per hospital policy) in order for it to be sent to medical records once the patient is discharges from the Wound Center.
• Duty 11: Submits CPT/DX codes to physicians billing program (Mysis).
• Duty 12: Establish a system to track downstream revenue.

Requirements

• High School graduate required
• Computer literacy required (Word, Excel
• Basic Finance knowledge
• Positive service-oriented interpersonal and communication skills required.

PREFERENCES

• Associate Degree in Business Administration/Systems preferred
• 2-4 years Medical billing and ICD-9 experience preferred
• Medicare experience preferred
• Cerner experience preferred
• Valco Proxy program experience preferred.

PHYSICAL DEMANDS

This position requires a full range of body motion with intermittent walking, lifting, bending, climbing, squatting, kneeling, twisting, sitting and standing. The associate will be required to walk for up to one hour a day, sit four to six hours a day and stand for one hour a day. The individual must be able to lift twenty to fifty pounds and reach work above the shoulders. The individual must have good eye-hand coordination and fine finger dexterity for simple grasping tasks. The individual must have excellent verbal communication skills to perform daily tasks. The associate must have corrected vision and hearing in the normal range. The individual must be able to operate a motor vehicle for business travel and community involvement.