Clinical Office Assistant - Radiation Therapy

SEH Saint Elizabeth Medical Center, Inc.; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health coverage within 30 days

Paid time off and flexible work hours

Employer 401(k) match

Tuition reimbursement

Professional development opportunities

Wellness programs

Job summary

St. Elizabeth Healthcare is hiring a Clinical Office Assistant for our Radiation Therapy department. This full-time role covers patient registration, scheduling, billing, records handling, and data entry to support smooth patient flow.

You will ensure HIPAA compliance, protect patient privacy, and demonstrate kindness in every encounter with patients and staff. A high school diploma or GED and medical terminology knowledge are required.

Qualifications

• Education: High school diploma or GED.
• Specialized knowledge: Medical terminology.
• Computer fluency/literacy.
• Communication skills (verbal and written).
• Maintain patient confidentiality.
• Organization and prioritization skills.
• Kindness in interactions.
• Experience: 1 year in office front desk, healthcare registration or scheduling.

Responsibilities

• Provide customer-focused service and support to patient flow.
• Handle patient registration and scheduling.
• Assist with patient billing and pre-certification information.
• Manage medical records retrieval or release.
• Data entry and answering phones.
• Coordinate patient flow and follow-up with staff as needed.
• Ensure HIPAA compliance and protect patient privacy.

Skills

Medical terminology

Verbal & written communication

Computer literacy

Patient confidentiality

Organization & prioritization

Kindness

Education

High school diploma or GED

Job description

Job Type: Regular Scheduled Hours: 40

Why You'll Love Working with St. Elizabeth Healthcare

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We're guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

Benefits That Support You

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

Job Summary

St. Elizabeth Healthcare is hiring a Clinical Office Assistant for our Radiation Therapy department.

Shift/Hours: Full-Time - 40 hours/week, First Shift, 8:00A-4:30P

Job Description

• The Clinical Office Assistant provides customer-focused service and support to patient flow in a unit based.
• Patient registration
• Patient scheduling
• Patient billing
• Assisting with pre-certification if applicable (collect insurance information; receipt of co-pays or bill payments)
• Medical records retrieval, release, or collection
• Data entry
• Answering phones
• Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed.
• Ensures compliance with federal, state, and local laws and regulations pertaining to patient privacy and confidentiality, i.e., HIPAA laws.
• Demonstrates respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Qualifications

Education, Credentials, Licenses: High school graduate or GED

Specialized Knowledge: Medical terminology

Computer fluency/literacy

Communication skills (verbal and written)

Maintain patient confidentiality

Organization and prioritization skills

Kind

Length of Experience: 1 year of experience in an office front desk type role, healthcare registration, scheduling or other patient-facing healthcare positions

FLSA Status: Non-Exempt

St. Elizabeth Healthcare is one of the oldest, largest and most respected medical providers in the Northern Kentucky, southeastern Indiana and Greater Cincinnati region. Together with St. Elizabeth Physicians, the affiliated multi-specialty physician and advanced practice provider organization, we are transforming healthcare through innovative treatments, cutting-edge technology and a heart for our community. We're right here, sharing one mission: to improve the health of the people we serve.