Clinical Nurse Liaison - Palliative Care

Lower Cape Fear LifeCare; Lumberton (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Lower Cape Fear LifeCare seeks an Inpatient Palliative Nurse Liaison to coordinate palliative care services at UNCSE under supervision of the palliative care NP. This role connects with outpatient teams to ensure timely referrals and high-quality patient care across transitions.

You will educate physicians, nurses, and staff about palliative care vs hospice, triage patient needs, and support family meetings.

Qualifications

• Graduate of an accredited school of nursing (AD, Diploma or BSN).
• Current license to practice professional nursing in North Carolina. CHPN certification preferred.
• Two years experience; hospice or home care preferred.
• Strong verbal and written communication; ability to educate about palliative care.

Responsibilities

• Serve as a resource to physicians, assigned facility staff, and the community regarding LCFL’s palliative care services.
• Act as a referral source to physicians and other medical staff to assess patients for referral to palliative care or hospice services.
• Coordinate referrals of palliative care patients from hospital to outpatient palliative care services.
• Act as liaison between LCFL and UNCSE staff, patients, families and other healthcare providers.
• Work with Palliative Nurse Practitioners, Physicians, and other team members.
• Organize and perform work effectively and efficiently.
• Maintain and adjust schedule to enhance program performance.
• Demonstrate positive interpersonal relations and promote customer satisfaction.
• Collaborate with Outpatient Palliative Nurse Liaison and UNCSE staff to promote referrals across transitions of care.
• Provide patient care including triage, face-to-face visits, and follow-up.

Skills

Excellent communication

Team collaboration

Time management

Customer service

Education

RN license in NC

BSN/AD/Diploma

Job description

Inpatient Palliative Nurse Liaison

Inpatient Palliative Nurse Liaison works under the Community Palliative Care Manager and supervision of the palliative care Nurse Practitioner to coordinate palliative care services at UNCSE. Coordinates with the outpatient palliative NP and clinical staff for appropriate referral of patients seen at UNCSE. Develops well-informed, responsive relationships with physicians and their staff along with other health care providers at UNCSE settings through communication and education to increase palliative care census and referrals. Acts as a resource to physicians, patient, families, and other facility staff regarding palliative care services. Educates physicians, nurses, and allied health professionals on palliative care and the differences between palliative care and hospice. Provides clinical follow-up for patients including coordination of family meetings and addressing GOC/ACP conversations. The professional registered nurse is also responsible for continuing his/her own personal development to enhance practice and the profession of Nursing. Works with LCFL Palliative Care Nurse Practitioners, Physician Assistant, Physicians, and Social Worker. Performs other duties as assigned.

Primary Job Duties

• Acts as a resource to physicians, assigned facility staff, and the community regarding LCFL’s palliative care services.
• Acts as a referral source to physicians and other medical staff to assess patients for appropriateness for referral to palliative care or admission to hospice services.
• Coordinates referrals of palliative care patients who were seen by palliative care in the hospital to outpatient palliative care services when there is an ongoing need for palliative care and support in the outpatient setting.
• Acts as liaison between LCFL and referral sources by providing service information to physicians and staff at UNCSE as well as patients and families and other healthcare providers
• Works in conjunction with Palliative Nurse Practitioners, Physicians, and other team members.
• Organizes and performs work effectively and efficiently.
• Maintains and adjusts schedule to enhance program performance.
• Demonstrates positive interpersonal relations in dealing with all members of the team.
• Maintains and promotes customer satisfaction.
• Works closely with the Outpatient Palliative Nurse Liaison and clinical liaisons at UNCSE to promote palliative care referrals and enhance care of patients across transitions of care.
• Patient care to include triaging, face to face visit, assisting team with palliative issues, and follow up.
• Effectively demonstrates the mission, vision, and values of Lower Cape Fear LifeCare on a daily basis.

JOB SPECIFICATIONS

• Education: Graduate of an accredited school of nursing, either through an AD, Diploma or BSN program
• Licensure / Certifications: Current license to practice professional nursing in the State of North Carolina. CHPN certification preferred.
• Experience: Two years experience. Prefer hospice or home care.
• Essential Technical / Motor Skills: Ability to speak clearly to communicate with patients, families, physicians and staff. Good command of the English language. Computer experience helpful.
• Interpersonal Skills: Ability to develop positive interaction with patients, families, physicians and staff and other health professionals in order to effectively communicate and educate about palliative care services, Advanced Care Planning and Goals of Care. Strong verbal and written communication skills. Highly self-motivated and self-disciplined. Flexible.
• Essential Physical Requirements: Ability to move freely. Ability to work long hours and manage stressful situations. Ability to lift and/or maneuver objects weighing at least 45 pounds or less in the assessment and implementation of patient care.
• Essential Mental Abilities: Ability to define problems, collect data, establish facts and draw valid conclusions. Requires higher level of mental faculties accompanied by short and long-term memory.
• Essential Sensory Requirements: Touch, sight, hearing, ability to organize thoughts, facts and ideas. Ability to translate the written word.
• Exposure to Hazards: May be exposure to blood and body fluids, infectious diseases, needle puncture wounds. May encounter patients and other situations which present a potential threat to personal safety.
• Other – Hours of Work: Generally, Monday – Friday, 8:00am-5:00pm. Flexibility with schedule required.
• Population Served: Physicians, RN’s, UNCSE staff, discharge planners, social workers, other health professionals. All patient populations from infants through geriatric with life-limiting illness.