Clinical Navigator - PRN Weekends | Golden Rehab

PAM Health Rehabilitation Hospital of Golden; Golden (CO); On-site; USD 65,000 - 90,000; Full time

Job summary

PAM Health Rehabilitation Hospital of Golden in Golden, CO is seeking a Clinical Navigator to guide patients and families through the rehab journey.

This role focuses on building referral relationships, serving as a clinical resource, and partnering with nursing, therapy, physicians, and admissions to support smooth transitions of care.

A licensed clinical professional with at least two years of experience in rehab or related settings is required, with strong communication and presentation skills.

Qualifications

• Two years of licensed clinical experience in rehab or related field.
• Rehabilitation, LTACH, acute care, or healthcare marketing/business development preferred.
• Strong communication, relationship-building, organization, and presentation skills.
• Ability to work collaboratively with clinical and business teams.
• Results-oriented mindset focused on helping patients and families navigate care.

Responsibilities

• Build and maintain strong referral relationships within an assigned territory.
• Serve as a clinical resource and representative of PAM Health to patients, families, physicians, case managers, discharge planners, nurses, and other partners.
• Complete clinical assessments of prospective patients to determine appropriateness for admission.
• Cultivate new referral opportunities and maintain existing referral relationships.
• Analyze referral and admission trends to identify opportunities for growth.
• Collaborate with the Admissions Manager and admissions staff to facilitate referral conversion and admissions.
• Partner with nursing, therapy, physicians, and other internal teams to support seamless transition of care.
• Educate patients, families, and referral sources about PAM Health's programs and capabilities.
• Develop and maintain relationships with healthcare stakeholders including physicians, ICU and floor nurses, case managers, discharge planners, payer representatives, patients and families.
• Provide feedback to support program development, quality improvement, and customer service.
• Monitor patient and referral source satisfaction and identify opportunities to improve the experience.
• Represent PAM Health professionally throughout the community and assigned territory.

Skills

Communication skills

Relationship-building

Organization

Presentation skills

Collaborative

Results-oriented

Education

Health-related degree

Professional license (RN/RT/PT/OT/SLP)

Job description

Clinical Navigator

Are you passionate about healthcare, driven by results, and motivated by helping people?

Join PAM Health and make a difference where it matters most.

At PAM Health, the results of compassionate care are seen every day in the patients we serve. We believe in creating a culture where patients, families, and employees are part of the PAMily. As a Clinical Navigator, you'll be a trusted resource and the face of our hospital, helping patients and families understand their options and the potential for recovery during their rehabilitation journey.

You'll meet patients during some of the most challenging moments of their lives and have the opportunity to provide guidance, hope, and support while helping connect them with the specialized care they need.

Experience

• Minimum of two years of experience in your licensed clinical discipline.
• Rehabilitation, LTACH, acute care, or healthcare marketing/business development experience preferred.
• Strong communication, relationship-building, organization, and presentation skills.
• Ability to work collaboratively with clinical and business development teams.
• Results-oriented mindset with a passion for helping patients and families navigate their healthcare journey.

Why PAM Health?

At PAM Health, you'll have the opportunity to combine your clinical expertise, relationship-building skills, and passion for helping others to make a meaningful impact. You'll play an important role in connecting patients with the specialized care they need while building lasting relationships throughout the healthcare community.

Come be part of the PAMily, and help patients see what's possible in their recovery.

What You'll Do

Working under the direction of the Director of Business Development, the Clinical Navigator serves as a clinical and relationship-building resource throughout the referral and admission process.

In This Role, You Will

• Build and maintain strong referral relationships within an assigned territory.
• Serve as a clinical resource and representative of PAM Health to patients, families, physicians, case managers, discharge planners, nurses, and other referral partners.
• Complete clinical assessments of prospective patients to determine appropriateness for admission.
• Cultivate new referral opportunities and maintain existing referral relationships.
• Analyze referral and admission trends to identify opportunities for growth.
• Collaborate closely with the Business Development team, including the Admissions Manager and admissions staff, to facilitate referral conversion and admissions.
• Partner with nursing, therapy, physicians, and other internal teams to support a seamless transition of care.
• Educate patients, families, and referral sources about PAM Health's programs, services, and clinical capabilities.
• Develop and maintain strong relationships with healthcare stakeholders, including physicians, ICU and floor nurses, case managers, discharge planners, payer representatives, patients, and families.
• Provide feedback and recommendations to support program development, quality improvement, and exceptional customer service.
• Monitor patient and referral source satisfaction and identify opportunities to improve the referral and admission experience.
• Represent PAM Health professionally throughout the community and assigned territory.

Education & Licensure

• Degree in a health-related field from an accredited college or university preferred.
• Current professional license in one of the following fields required:
  • Registered Nursing (RN)
  • Respiratory Therapy (RT)
  • Physical Therapy (PT)
  • Occupational Therapy (OT)
  • Speech-Language Pathology (SLP)