Clinical Navigator, Heart Failure & Advanced Heart Failure, Onsite, Camden

Virtua Health; Camden (NJ); Sur place; USD 80 000 - 124 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision insurance

Paid time off

Tuition assistance

Résumé du poste

Virtua Health seeks an experienced care coordination professional to serve as the single point of contact for referring physicians, patients, and caregivers, guiding them to clinical and supportive services offered within Virtua and the community.

This role facilitates patient appointments with specialty physicians, supports education programs, and helps maintain relationships with key customers across the care continuum.

Qualifications

• Experience in specialty required.
• Problem solving and critical thinking.
• Excellent leadership, organizational and communication skills.
• Ability to work in a self-directed environment and lead teams.
• Strong presentation abilities.
• Ability to implement education programs.

Responsabilités

• Serves as essential link between patients and care providers; educate patients on diagnosis, options, and resources.
• Facilitate appointments for consults and support services; track patient progress across the care continuum.
• Participate in multidisciplinary planning; collect data and deliver reports on outcomes and improvements.
• Develop and present patient education programs and tools.
• Outreach to maintain positive relationships with physicians and other clinical staff.

Connaissances

Problem solving

Leadership

Communication

Interpersonal skills

Presentation skills

Decision making

Formation

BSN preferred

Registered NJ RN license

OCN certification preferred

Outils

Microsoft Office

Description du poste

Schedule

Either 7:30am-4:00pm, 8:00am-4:30pm, or 8:30am-5:00pm

Schedule

Either 7:30am-4:00pm, 8:00am-4:30pm, or 8:30am-5:00pm

Summary

Serves as a single point of contact for referring physicians, patients and caregivers to provide resources and assistance with accessing clinical and supportive care services offered within Virtua and in the community.

Facilitates patient appointments with specialty physicians.

Position Responsibilities

• Serves as an essential link between patients and all other care providers. Assist patients in understanding their diagnosis, treatment options, and the resources available, including educating eligible patients about appropriate clinical research studies and technologies. Adheres to established productivity benchmarks.
• Facilitates appointments for consults and support services within established service standards, including social workers, dietitians, physician, etc. Follows patients throughout the care continuum, including inpatient admissions, and collaborates with inpatient care management resources.
• Actively participates in multidisciplinary planning conferences. Works to collect data, track outcomes, and support strategic planning processes. Delivers reports as requested to Virtua committees and other groups which demonstrate outcomes and performance improvement activities.
• Develops, plans and presents patient education programs and tools.
• Responsible for outreach efforts to establish and maintain positive working relationships with key customers (physicians, office staff, diagnostic staff, nurses, radiology staff, social services staff, etc.)

Position Qualifications Required / Experience Required

• Experience in specialty required.
• Requires problem solving, decision making & critical thinking.
• Requires excellent leadership, organizational, written & verbal communication & excellent interpersonal skills.
• Must be able to work in a self-directed environment, with an ability to work with and lead teams.
• Excellent presentation skills.
• Ability to implement professional and community based education programs.

Database Or Registry Software Experience Preferred.

Microsoft Office competency required.

Required Education

BSN preferred

Training/Certifications/Licensure

Active NJ Licensed RN.

BSN and OCN preferred.

Salary:

$79,719 - $123,934 Yearly

Benefits:

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.