Clinical Navigator - FT Weekends | Hampden Rehab

PAM Health Rehabilitation Hospital of Hampden; Mechanicsburg (Cumberland County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits (EPO/HDHP/HSA)

Dental & vision benefits

401(k) plans with match

Tuition assistance

Teladoc and Rx ’n Go

Flexible spending (FSA) and HSA

Employee referral program

Life and disability insurance

Personal travel discounts

Job summary

PAM Health Hampden’s brand-new rehabilitation hospital welcomes a Clinical Navigator to shape patient care from the start. You will cultivate referral relationships, manage territory, and assist admissions with a focus on patient satisfaction and outcome.

You’ll work under the Director of Business Development, collaborating with admissions, nursing, and external partners to maximize referrals and quality care.

Qualifications

• Degree in a health-related field from an accredited college or university preferred.
• Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
• Prior marketing and/or rehabilitation/LTACH experience preferred.

Responsibilities

• Cultivates referral relationships and manages assigned territory.
• Makes sales contacts and analyzes referral/admission data.
• Collaborates with Admissions team, nursing, and other staff to facilitate referrals.
• Provides feedback for program development and quality improvements.

Skills

Communication

Relationship building

Sales experience

Education

Health-related degree

Professional licensure (nursing/therapy)

Job description

BE THERE BEFORE THE DOORS OPEN!

Join PAM Health Hampden’s brand-new rehabilitation hospital opening this summer and help shape the future of patient care from the beginning.

This role requires availability to work between Friday and Monday. Are you passionate about your career? Results driven? Love helping people? Then we want to speak with you! It’s no secret that here at PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are PAMily, and we take care of our PAMily. As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times, and by sharing our success and the potential success they can reach during their rehab stay with us, they will know they have the potential and support needed to assist them in achieving their goals!

Some things that our hospital can offer YOU as a full-time employee:

• Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx ’n Go, and Teladoc
• Comprehensive dental and vision benefits
• Employee Assistance Program, including counseling, legal, and financial service
• Flexible spending (FSA) and health savings (HSA) accounts
• Life and Disability insurance benefits
• Education/In-Service Opportunities including continuing education and tuition assistance
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
• Auto, Home, Cell Phone, and Gym Membership discount offerings
• Personal Travel Discounts
• Employee Bonus Referral Program
• 401(k) plans and discretionary employer match
• Generous Paid Benefit Time

This position works under the direction of the Director of Business Development. Cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.

Education and Training:

• Degree in a health-related field from an accredited college or university preferred. Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. Prior marketing and/or rehabilitation/LTACH experience preferred.
• Experience: Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.