Clinical Mental Health Manager

Jobtailor; San Francisco (CA); On-site; USD 95,000 - 140,000; Full time

Job summary

Jobtailor is seeking a qualified clinician to lead youth behavioral health services in California. The role involves crisis intervention, trauma-recovery counseling, and case management for LGBTQQ transitional-age youth, with emphasis on Medi-Cal compliance and inter-agency collaboration.

Responsibilities include program development, staff supervision, and reporting to funders; the position requires licensure and at least 3 years’ relevant experience, with strong communication and documentation

Qualifications

• California licensure as LCSW or LCPC is required for clinical note review.
• Experience with Medi-Cal administration, billing, compliance and documentation.
• Ability to support Medi-Cal transitions and evolving processes.
• Maintain high-quality care while guiding staff through policy changes.
• Minimum 3 years serving LGBTQQ transitional-age youth.
• Minimum 3 years managing contracts, compliance systems and goals.
• Minimum 2 years supervising staff.
• Experience in crisis counseling and trauma-recovery approaches.
• 1 year of case management for community-based behavioral health services.
• 1 year serving LGBTQQ youth, including unhoused or marginally housed youth.

Responsibilities

• Provide crisis intervention and trauma-recovery counseling for youth.
• Deliver behavioral health case management with linkage and follow-up.
• Lead program development, including outcomes and policies.
• Track program performance and contribute to reports and proposals.
• Ensure documentation and HIPAA compliance across activities.
• Train and supervise staff; support cross-agency coordination.
• Coordinate with Youth Program leadership and other departments.
• Participate in meetings, trainings, and clinical supervision.

Skills

Crisis Intervention

Behavioral Health

Trauma-Recovery Counseling

Medi-Cal Compliance

Documentation

Staff Supervision

HIPAA Compliance

Communication

Collaboration

Contract Management

Education

California Clinical Licensure (LCSW or LCPC)

Tools

Microsoft Office

Internet-Based Systems

Networked Technology

Job description

• Provide drop-in and scheduled crisis intervention, mental health screening, assessment, counseling, and referrals
• Provide trauma-recovery counseling and behavioral health case management, including assessment, service linkage, and follow-up
• Develop evidence-based, time-limited, empowerment-focused individual and group interventions
• Maintain a concurrent individual therapy caseload of no more than 15 clients
• Provide clinical consultation and support to Youth Program staff around participants' needs, safety, and intervention strategies
• Lead behavioral health program development, including outcomes, objectives, service delivery systems, policies, procedures, and forms
• Track program performance and deliverables and contribute to funder reports, grant proposals, and other program reporting
• Ensure appropriate documentation, HIPAA compliance, and adherence to contractual and organizational requirements
• Provide staff training and consultation on trauma-informed, harm-reduction, and behavioral health best practices
• Build and maintain partnerships with community behavioral health and youth-serving organizations
• Coordinate services with Youth Program leadership and staff to support participant-centered care
• Participate in Youth Services management, staff development, training, service coordination, and team culture
• Support coordination with the Center’s Information and Referral program and other departments
• Participate in required meetings, trainings, and clinical supervision
• Provide backup support to Youth Program staff and perform other duties as needed

Requirements

• California clinical licensure as an LCSW or LCPC, appropriate to the role and required for clinical note review
• Experience with Medi-Cal administration, billing, compliance, and documentation requirements
• Ability to support organizations through Medi-Cal transitions, evolving billing processes, and operational changes
• Proven ability to maintain high-quality clinical care while supporting staff and leadership in adapting to Medi-Cal policies and requirements
• Minimum of 3 years providing behavioral health services to LGBTQQ transitional-age youth
• Minimum of 3 years managing contracts, compliance systems, and annual performance goals
• Minimum 2 years supervising staff
• Training and experience in crisis counseling and intervention
• Experience with evidence-based trauma-recovery approaches, including time-limited, client-empowerment-focused individual and group interventions
• Minimum of 1 year of case management experience providing community-based behavioral health services to children, families, or youth, including youth involved in the justice system
• Minimum 1 year of experience serving LGBTQQ youth, including demonstrated experience working with unhoused or marginally housed transitional age youth
• Strong communication, collaboration, and conflict-management skills
• Ability to work effectively across agencies and service systems and in a fast-paced, harm-reduction environment
• Ability to pass a criminal background check, including fingerprinting, and a TB test if offered employment
• Proficiency with Microsoft Office, internet-based systems, and networked technology
• Fluency in English required
• No car is required

Core Competencies

Demonstrates expertise in providing crisis intervention, trauma-recovery counseling, and behavioral health case management for transitional-age youth, particularly within the LGBTQQ community. Proficient in Medi-Cal administration, compliance, and documentation, with a strong focus on program development and staff training in trauma-informed practices.

Highest-signal resume keywords

• California Clinical Licensure (LCSW or LCPC)
• Medi-Cal Administration and Compliance
• Crisis Counseling and Intervention
• Behavioral Health Services for LGBTQQ Youth
• Program Development and Management

Hard Skills

• Crisis Intervention
• Behavioral Health Case Management
• Trauma-Recovery Counseling
• Evidence-Based Interventions
• Client-Empowerment Approaches
• Program Performance Tracking
• Documentation and HIPAA Compliance
• Staff Supervision
• Community-Based Services
• Contract Management

Soft Skills

• Strong Communication Skills
• Collaboration
• Conflict Management
• Adaptability in Fast-Paced Environments
• Team Culture Development

Certifications & Qualifications

• California Clinical Licensure (LCSW or LCPC)

Industry Keywords

• LGBTQQ Youth Services
• Trauma-Informed Care
• Harm Reduction
• Community Partnerships
• Youth Program Development

Tools & Technologies

• Microsoft Office
• Internet-Based Systems
• Networked Technology