Clinical Manager (RN) - ER

Tenet Healthcare; Palm Springs (CA); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement savings plan withem—

Job summary

Desert Regional Medical Center in Palm Springs is seeking an experienced Clinical Manager to lead daily ED operations, oversee staffing, and coordinate human resources. The role requires strong clinical leadership and the ability to respond to crises while ensuring patient-focused care and compliance with hospital standards.

The candidate will drive staff development, participate in risk management and PI initiatives, and collaborate across departments to achieve quality outcomes and efficient

Qualifications

• Current California RN License.
• BSN Required.
• Minimum of 3 years’ clinical experience.
• Demonstrated clinical leadership.
• Current American Heart Association BLS, ACLS, and PALS certifications (maintain current).
• Must successfully complete EKG test within first 30 days of hire.
• CNIC? TNCC within 6 months of hire (if applicable).

Responsibilities

• Oversee day-to-day shift operations in the Emergency Department.
• Manage unit-level human resources and staffing.
• Investigate and resolve patient, visitor, staff, and physician concerns.
• Coordinate staff orientation and mandatory continuing education.
• Schedule and performance evaluations; discipline as needed.
• Promote infection control, risk management, and safety programs.
• Act as a Trauma Team member and support organizational strategic plans.

Skills

Leadership

Staff development

Interpersonal communication

Crisis management

Clinical assessment

Education

California RN License

BSN

Job description

Overview

Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Desert Regional Medical Center hospital, we’re seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.

At Desert Regional Medical Center, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Shift: Days

Job Type: Full Time

Hours:

The Clinical Manager is responsible for the day-to-day shift operations in the Emergency Department. He/she manages human resources at the unit level in a cost-effective manner. The clinical Manager promptly and fully investigates and resolves complaints of patients, visitors, staff, and physicians, advising management / administration appropriately. The Clinical Manager demonstrates an ability to respond and provide direction in changing workload during crisis and emergency situations. The Clinical Manager accepts responsibility for helping employees understand difficult administrative decisions. Access to all Patient Health Information for treatment purposes only.

Responsibilities

• Obtains information and interpret information in terms of the patient’s needs.
• Demonstrates knowledge of growth and development.
• Understands the range of treatment needed as appropriate to the ages of the patients served.
• Participates in the management of human resources through assisting, evaluation, counseling, and hiring of staff.
• Ensures that current criteria-based job performance standard and Applicable competencies exist for each member of the staff.
• Ensures that performance evaluations are completed in a timely fashion for both annual and probationary evaluations.
• Facilitates the appropriate completion and timely submission of human resource documentation.
• Appropriately counsels and disciplines staff in a timely manner.
• Interviews and hires staff.
• Coordinates timely attendance at hospital orientation and all mandatory Continuing education programs for employees.
• Assures current, comprehensive, and timely department-specific orientation for all new employees.
• Maintains current records on all employees at unit level to include yearly certification, current licensure, evidence of continuing education and compliance with unit competencies.
• Maintains an open communication with staff on organization, national health care and professional issues.
• Promotes sound staffing practices by optimizing the utilization of human Resources keeping in line with established bench marking and acuity data.
• Utilizes individual patient classification system which predicts nursing care requirements by shift, and maintains documentation to discern trends and patterns of nursing care delivery by shift and staff mix in the daily staffing of the unit.
• Assesses and assists in the implementation of staff development and cross-training as needed.
• Supports all hospital programs to include, but not limited to, risk management, safety, infection control.
• Performs the scheduling function.
• Functions as a Trauma Team member.
• Assists in and understands YTD compliance with labor hour benchmark per unit of service.
• Acts to facilitate interdepartmental interactions.
• Demonstrates effective problem-solving.
• Assists in the completion of standards of care, policies, and procedures are appropriate and current and that they have been reviewed with all staff members.
• Assists in the review and revise of policies and procedures as necessary, but not less that every three years.
• Assist the Director in the development and accomplishment of department long and short term goals.
• Assists in the controls and monitor of supply costs to achieve flexed budgeted costs on a quarterly basis.
• Identifies areas of cost savings through labor and supply utilization efficiencies and communicates suggestions to Director.
• Maintains personal current knowledge and expertise in the Emergency/Trauma field.
• Assists in development of a department strategic plan.
• Facilities and supports the clinical strategic plan.
• Facilitates and supports the organizational strategic plan.
• Integrates PI into daily operations.
• Utilizes PI philosophy in developing strategic directions.
• Assists in the collection of data for unit based improvement, and other ongoing reviews which serve as quality trending.
• Obtains feedback on a regular basis from others within own and other departments. Collaborates with Director on mechanisms for improvement.
• Communicates self and staff concerns through proper written and verbal channels and utilizes problem solving skills to suggest mechanism for correction.
• Assists in the communicating, cooperating, and performing related duties with other members of the hospital staff courteous and efficient manner to actively contribute to overall hospital goals and objectives.
• Acts as a team member within the department and within the organization.
• Demonstrates effective, positive, and responsible relationships with patients, families, medical director & key physicians, employees, management & administration, and related outside agencies.
• Assures timely follow up of patient, family, staff; and physician concerns after consultation with the Director and communicates outcome to Director.

Qualifications

Required:

• Current California RN License
• BSN Required
• Minimum of 3 years’ clinical experience
• Demonstrated clinical competence and leadership skills
• Demonstrated ability to present self in positive and professional manner
• Current American Heart Association BLS Certification (maintain current at all times)
• Current American Heart Association ACLS Certification (maintain current at all times)
• Current American Heart Association PALS (maintain current at all times)
• Must successfully complete EKG test within the first 30 days of hire
• Current MICN – within 6 months of hire
• TNCC – within 6 months of hire
• CPI – within 3 months of hire / transfer
• NIHSS within the first 30 days of entry into this position

Preferred:

• CEN
• Previous management experience.
• ENPC Certification

Organization Description

Desert Care Network serves the healthcare needs of the Coachella Valley and Morongo Basin regions in Southern California with three hospitals Desert Regional Medical Center in Palm Springs, JFK Memorial Hospital in Indio and Hi-Desert Medical Center in Joshua Tree. The hospital network provides advanced care with services such as comprehensive stroke care, a cancer center, a Level 1 Trauma Center and the only Level 3 Neonatal Intensive Care Unit (NICU) in the Coachella Valley. Desert Care Network is committed to healthcare equality. Join our team!

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