Clinical Manager - Hospice

Southcoast Health System, Inc.; Fairhaven (MA); On-site; USD 95,000 - 171,000; Full time

Job summary

Southcoast Health is seeking a Clinical Manager for Support Care, responsible for overseeing Hospice & Palliative Care services. This role requires strong leadership in clinical operations to ensure exceptional patient care, with an emphasis on interpersonal skills and senior care experience. Join a well-respected health system and enjoy competitive pay, generous benefits, and professional growth opportunities.

Benefits

Competitive pay and comprehensive benefits package

Generous Earned Time Off Package

Employee Wellbeing Program

403B Retirement Plan with company match

Tuition assistance / Federal Loan Forgiveness programs

Customized leadership training

Qualifications

• Minimum of five years relevant clinical experience.
• At least one year of supervisory experience required.
• Hospice or Home Health Care experience preferred.

Responsibilities

• Provide direction to assigned clinical staff to meet patient/customer needs.
• Manage the mix of services and promote process improvements.
• Investigate complaints and develop root cause solutions.

Skills

Interpersonal skills

Customer service skills

Communication skills

Computer proficiency

Education

Bachelors degree in Nursing

Current RN Licensure in Massachusetts

Job description

Overview

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!

We are searching for a talented Clinical Manager - Support Care

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Under general supervision of the Director of Supportive Care or designee, perform a variety of duties in support of Hospice & Palliative Care services, including but not limited to: provide direction to assigned clinical staff in order to assure daily operations and service management is timely and meets patient/customer needs. Manage the mix of services, introducing and applying new approaches to improve utilization, such as length of stay and cost per unit measures. Promote an environment in which staff is included and encouraged in generating ideas for process improvement. Investigate, correct and make root cause improvements in response to all levels of complaints and suggestions, up to an including sentinel events.

Qualifications

• Bachelors degree in Nursing or the equivalent knowledge and experience is required.
• Minimum of five years relevant clinical experience required, and at least one year of supervisory experience required.
• Hospice or Home Health Care experience preferred.
• Evidence of current CPR certification.
• Must possess and demonstrate highly effective interpersonal, customer service and communication skills.
• Requires proficient computer skills, including experience with various software, database and electronic records programs.
• Current RN Licensure in the Commonwealth of Massachusetts is required.
• Evidence of current CPR certification.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.

Pay Range

USD $95,908.80 - USD $170,996.80 /Yr.

Rotation Schedule Requirement

no w/e rotation. there is however a weekday on call rotation every 10th week Mon thru Fri. And 1 holiday/year.