Clinical Manager - Full Time

Affinity Hospice; Valdosta (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Sick Time

Holiday Pay

Gas Card Program

Car Maintenance Stipend

Medical, Dental, Vision

401K

Employee Assistance Program

Tuition Reimbursement

Job summary

Affinity Hospice is seeking a Clinical Manager to lead and coordinate hospice clinical services across the organization. You will oversee patient care, supervise clinicians, and ensure compliance with regulations while driving quality and efficiency.

The role requires strong leadership, nursing expertise, and the ability to collaborate with interdisciplinary teams to support patients and families throughout the care continuum.

Qualifications

• Registered Nurse with current licensure to practice in the state where the agency is located.
• Bachelor's degree in nursing from an NLN-accredited program.
• Three years of leadership/management experience in hospice or related health care.
• Two years of direct hospice experience.
• Ability to supervise professional/administrative personnel.
• Valid driver's license, reliable transportation and auto liability insurance.

Responsibilities

• Oversees clinical notes, orders and processes produced by clinical staff.
• Coordinates assessment, planning, implementation and evaluation of patient and family care.
• Participates in hiring, evaluating and terminating clinical personnel.
• Plans in-services and continuing education for staff.
• Ensures quality and safe delivery of hospice services and regulatory compliance.
• Coordinates on-call, weekend and vacation schedules for clinical staff.
• Responds to patient complaints with customer service as top priority.
• Works with intake and marketing to accept new referrals.

Skills

Nursing leadership

Hospice experience

Staff supervision

Customer service

Physical ability

Education

RN licensure (state)

Bachelor's degree in nursing

Job description

Job Description:Affinity Hospice is one of the fastest growing, privately held hospice organizations in the country. We are passionate about giving exceptional care to our hospice patients and their families. We believe the care we provide truly matters and we would love t o h ave you join our nationally recognized team!What We Offer:Paid Time Off (PTO) , Sick Time, and Holiday PayGas Card Program and Car Maintenance StipendBenefit P ackage ( Medical, Dental, Vision and more) for full-time employees401KEmployee Assistance ProgramTuition Reimbursement for eligible employeesInternal Company AdvancementFree end of life trainingPosition Summary:The Clinical Manager is responsible for ensuring that patient care is coordinated, delivered and managed appropriately. The Clinical Manager is responsible for the overall direction of hospice clinical services.Hours / Schedule: Full Time; (40) hours / week.Minimum Qualifications:Registered Nurse with current licensure to practice professional nursing in the state where agency locatedBachelor's degree in nursing from an accredited program by the National League for NursingThree years of leadership management experience in a hospice or related health care organizationTwo years' experience in a direct Hospice fieldDemonstrated ability to supervise and direct professional administrative personnelAbility to market and deal tactfully with customers and the communityMust have valid driver's license, reliable transportation, and auto liability insuranceUsing effective body mechanics, must be able to lift 40 lbs. floor to waist; lift 10 lbs. waist to shoulder; lift and carry 40 lbs. and push/pull 40 lbs.Must be able to (or assist with) lift, turn, move and position patientsMust be able to ensure clinically competent/qualified staffing is appropriate to meet the needs of the patients servedMust be able to ensure efficient, appropriate, and cost-effective clinical operations of the agencyMust be able to modify/approve clinical paperwork, as well as perform chart audits and provide associate education when necessaryMust have knowledge of hospice Medicare, state regulations, governmental regulations, ACHC, and JCAHO standards (if applicable)Key Responsibilities:Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicatedInterprets operational indicators to detect census changes and increases or decreases in volume, which could impact staffing levels, revenues or expensesAssists in hiring, evaluating, and terminating clinical personnelOversees and is responsible for the content and compliance of every clinical note, order, practice and process produced or performed by the clinical staff.Responsible for orientation of new organization personnel.Participates in the planning, development and implementation of in-services and continuing education programs to meet education and training needs of organization personnelAssists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the OrganizationAssures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and, maintains compliance to the ACHC Hospice Care standardsPromotes hospice referrals in the health care communityResponsible for holding clinical staff accountable for meeting all productivity and quality standards.Performs joint visits with associates at least semi-annually and documents their performanceCoordinates the on-call schedule, weekend schedule, and vacation schedule for all clinical staff.Ensures patient care is performed according to agency policy and regulatory/state requirementsResponds to patient complaints in a timely and thorough manner with customer service as top priority.Documents complaints and communicates with associates in response to complaints as appropriate.Assists in auditing of charts in response to Adverse Event and OBQI reports.Participates in regulatory agency reviewsAccountable to counsel and develop associates in the meeting of their job expectationsWorks cooperatively with intake and marketing staff in accepting new referralsPerforms visits and admissions as needed based on staffing availability and coverage during vacations or illnessCollects/trends all required data for PI program utilizing appropriate forms.Submits PI quarterly results to Compliance and Quality ManagerOther duties as assigned by the Executive DirectorAffinity Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.