Medical Office Clinical Manager

US Foot & Ankle Specialists; Yakima (WA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Health Insurance (Single & Family)?

Life Insurance

Disability Insurance

401(k) plan with Company Match

Employee Discount Program

Paid Time Off

Paid Holidays

Job summary

You will partner with physicians and office leadership, oversee staffing, EMR optimization, and continuous quality improvement while advancing operational excellence across locations.

Qualifications

• Bachelor's degree in Healthcare Administration, Business, Nursing, or related field, or equivalent experience.
• 4+ years of medical practice leadership experience.
• 4+ years managing teams of 7+ employees.
• Experience in physician practice operations.
• Strong knowledge of medical insurance, billing, and healthcare workflows.
• Experience with EMR/EHR systems.
• Excellent leadership, coaching, and communication skills.
• Strong organizational, multitasking, and problem-solving abilities.
• Ability to work independently while managing multiple priorities.
• Proficiency with Microsoft 365 (Word, Excel, Outlook, Teams)
• Commitment to HIPAA compliance, professionalism, and exceptional patient care.

Responsibilities

• Lead, coach, and support Medical Assistants and clinical staff across multiple office locations.
• Recruit, interview, hire, onboard, and train new clinical team members and providers.
• Create weekly staffing schedules and ensure appropriate clinical coverage.
• Conduct performance reviews, provide coaching, and address performance concerns as needed.
• Maintain and improve clinical workflows, protocols, and training programs to promote quality patient care and operational efficiency.
• Ensure compliance with HIPAA, MIPS, radiation safety requirements, and other regulatory standards.
• Oversee X-ray compliance, equipment maintenance, inspections, and staff certification requirements.
• Optimize EMR workflows, templates, documentation, and reporting to improve efficiency and compliance.
• Monitor clinical performance, identify opportunities for improvement, and implement process enhancements.
• Support specialty services, including PRP procedures, equipment management, and patient education.
• Lead physician and staff meetings, communicate organizational updates, and foster collaboration across all locations.
• Resolve patient concerns through effective service recovery and promote an exceptional patient experience.
• Stay current on industry best practices through continuing education and professional development.
• Perform Medical Assistant duties as needed and lead by example in supporting daily clinic operations.

Skills

Leadership

Coaching

Communication

Independent work

Multitasking

Problem-solving

HIPAA compliance

Microsoft 365

Education

Bachelor's degree in Healthcare Administration, Business, Nursing, or related field

Tools

EMR/EHR systems

Microsoft 365

Job description

Lead. Mentor. Improve Patient Care. Cascade Foot & Ankle, a division of US Foot & Ankle Specialists, is seeking an experienced Clinical Manager to lead our clinical operations across multiple office locations.

Job Details

Lead. Mentor. Improve Patient Care. Cascade Foot & Ankle, a division of US Foot & Ankle Specialists, is seeking an experienced Clinical Manager to lead our clinical operations across multiple office locations. This leadership role is ideal for someone who enjoys coaching teams, improving clinical workflows, ensuring regulatory compliance, and creating an exceptional patient experience. You'll partner closely with physicians, office leadership, and clinical staff to build a collaborative, high-performing culture while supporting operational excellence. If you're passionate about leadership, process improvement, and delivering outstanding patient care, we'd love to meet you.

Pay: Starting at $27/hour, based on experience

Essential Functions/Responsibilities (other Duties May Be Assigned)

• Lead, coach, and support Medical Assistants and clinical staff across multiple office locations.
• Recruit, interview, hire, onboard, and train new clinical team members and providers.
• Create weekly staffing schedules and ensure appropriate clinical coverage.
• Conduct performance reviews, provide coaching, and address performance concerns as needed.
• Maintain and improve clinical workflows, protocols, and training programs to promote quality patient care and operational efficiency.
• Ensure compliance with HIPAA, MIPS, radiation safety requirements, and other regulatory standards.
• Oversee X-ray compliance, equipment maintenance, inspections, and staff certification requirements.
• Optimize EMR workflows, templates, documentation, and reporting to improve efficiency and compliance.
• Monitor clinical performance, identify opportunities for improvement, and implement process enhancements.
• Support specialty services, including PRP procedures, equipment management, and patient education.
• Lead physician and staff meetings, communicate organizational updates, and foster collaboration across all locations.
• Resolve patient concerns through effective service recovery and promote an exceptional patient experience.
• Stay current on industry best practices through continuing education and professional development.
• Perform Medical Assistant duties as needed and lead by example in supporting daily clinic operations.

Required Skills And Experience

• Bachelor's degree in Healthcare Administration, Business, Nursing, or related field, or equivalent experience
• 4+ years of medical practice leadership experience
• 4+ years managing teams of 7+ employees
• Experience in physician practice operations
• Strong knowledge of medical insurance, billing, and healthcare workflows
• Experience with EMR/EHR systems
• Excellent leadership, coaching, and communication skills
• Strong organizational, multitasking, and problem-solving abilities
• Ability to work independently while managing multiple priorities
• Proficiency with Microsoft 365 (Word, Excel, Outlook, Teams)
• Commitment to HIPAA compliance, professionalism, and exceptional patient care

Benefits Offered

• Health Insurance (Single & Family plans available)
• Life Insurance
• Disability Insurance
• 401(k) plan with Company Match
• Employee Discount Program
• Paid Time Off
• Paid Holidays

Physical Requirements

The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:

• Sit, talk, hear, and use hands to write, type, or operate office equipment
• Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
• Perform repetitive motions, including reaching overhead and typing
• Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
• Maintain peripheral vision, depth perception, and focus adjustments