Clinical Licensing Specialist

Charlie Health, Inc.; United States; Remote; USD 50,000 - 62,000; Full time

Job summary

Charlie Health is seeking a Clinical Licensing Specialist to manage multi-state licensing for clinicians and MDs. You will coordinate licenses, renewals, and board interactions, reporting to the Senior Manager of Clinician Licensing and supporting cross-team collaboration.

The role requires 2+ years in behavioral health licensing, proficiency with HIPAA and TJC standards, and strong organizational skills. This remote role offers a path to impact access to mental health care nationwide.

Qualifications

• Bachelor's Degree or equivalent in healthcare; behavioral health experience is a plus.
• Experience with clinician or MD licensing in multiple states.
• Proficient knowledge of TJC Behavioral Health and HIPAA Standards.
• 2+ years of experience.

Responsibilities

• Manage end-to-end state licensing, renewals, permits, and registrations for multi-state mental health providers (Counselors, Social Workers, MFTs, NPs, Psychiatrists).
• Act as the primary liaison to state licensing boards, proactively managing audits, regulatory changes, scope updates, and board inquiries.
• Prequalify clinicians for licensure eligibility by evaluating education, exams, supervision history, and professional experience against state-specific requirements.
• Deliver white-glove licensing support by completing all delegable tasks on clinicians' behalf to accelerate and streamline licensure timelines.
• Coordinate background checks, fingerprinting, and related compliance services in accordance with state board requirements.
• Oversee and execute licensure renewals, ensuring timely submissions, follow-up, and ongoing compliance.
• Maintain deep expertise in state-specific licensing laws and regulations, documenting and continuously improving state-by-state processes to ensure consistency and audit readiness.
• Research CEU requirements and proactively notify clinicians of renewal deadlines and compliance obligations.
• Educate internal and cross-functional stakeholders on licensing regulations, updates, and compliance considerations as needed.

Skills

Licensing across states

Interpersonal skills

Project management

Proactive mindset

Attention to detail

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you.

About the Role

Our Clinical Licensing Specialist's primary responsibility is to cross-license current and newly onboarded clinicians and MD's (and other staff as needed) in multiple states. The Clinical Licensing Specialist will report to the Senior Manager of Clinician Licensing on all matters relating to licensing. In this role you will keep records of all licensing activities and will meet monthly, quarterly, and annual licensing goals.

The ideal candidate will have 2+ years of behavioral health clinician and MD licensing experience. The Clinical Licensing Specialist will work collaboratively with other members of the Clinician Licensing Team and other teams across the organization.

We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Manage end-to-end state licensing, renewals, permits, and registrations for multi-state mental health providers (Counselors, Social Workers, MFTs, NPs, Psychiatrists).
• Act as the primary liaison to state licensing boards, proactively managing audits, regulatory changes, scope updates, and board inquiries.
• Prequalify clinicians for licensure eligibility by evaluating education, exams, supervision history, and professional experience against state-specific requirements.
• Deliver white-glove licensing support by completing all delegable tasks on clinicians' behalf to accelerate and streamline licensure timelines.
• Coordinate background checks, fingerprinting, and related compliance services in accordance with state board requirements.
• Oversee and execute licensure renewals, ensuring timely submissions, follow-up, and ongoing compliance.
• Maintain deep expertise in state-specific licensing laws and regulations, documenting and continuously improving state-by-state processes to ensure consistency and audit readiness.
• Research CEU requirements and proactively notify clinicians of renewal deadlines and compliance obligations.
• Educate internal and cross-functional stakeholders on licensing regulations, updates, and compliance considerations as needed.

Requirements

• Bachelor's Degree or equivalent career experience in healthcare; behavioral healthcare experience is a plus
• Must have experience with clinician or MD licensing in multiple states
• Must have proficient knowledge of TJC Behavioral Health and HIPAA Standards
• 2+ years of experience
• Microsoft Office proficiency
• Possesses proactive mindset and shows strong ability to take initiative
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Ability to energize, communicate, and build rapport at all levels within an organization
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Ability to work quickly and efficiently while maintaining accuracy
• Ability to meet goals,document activity and maintain records

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $50,000 and $62,000 per year, with an additional performance bonus that will be paid out in quarterly dividends at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

#LI-REMOTE

Our Values

• Connection: Care deeply & inspire hope.
• Congruence: Stay curious & heed the evidence.
• Commitment: Act with urgency & don't give up.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.