Clinical Liaison (RN)

Vetted Solutions; Troy (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

Vetted Solutions is seeking a Sales Clinical Liaison to guide patients through hospice referrals and admissions. The role emphasizes patient advocacy, education, and cross-functional coordination with healthcare providers.

The position requires RN licensure and nursing degree, strong communication, and the ability to manage multiple priorities while utilizing electronic health records. Hospice experience is advantageous as you help grow our community presence and support families in transition.

Qualifications

• Active RN license and nursing degree.
• Strong communication, relationship-building and customer service skills.
• Knowledge of healthcare systems, medical terminology, and referral processes; hospice experience preferred.
• Organizational skills; manage multiple priorities and use EHR effectively.
• Ability to collaborate, take initiative and adapt to changing needs.
• Clinical nursing experience in case management or hospice knowledge preferred.

Responsibilities

• Proactively develop new referral sources and community relationships.
• Educate patients and families about hospice services and enrollment guidance.
• Coordinate with healthcare providers; maintain communication and follow-ups.
• Educate stakeholders, analyze referral trends and promote the organization as a community leader.
• Act as patient advocate throughout referral and admission processes.

Skills

RN license

Communication skills

Relationship building

Customer service

Healthcare systems knowledge

EHR proficiency

Collaborative mindset

Initiative/adaptability

Hospice care knowledge (preferred)

Education

Associate’s or Bachelor’s degree in nursing

Tools

Electronic Health Records (EHR)

Job description

Role Overview

The Sales Clinical Liaison is a registered nurse or advanced clinical professional responsible for guiding patients through hospice referral and admission processes, acting as a patient advocate, and ensuring appropriate care levels.

Key Responsibilities

• Proactively develop new referral sources and build community relationships to grow the organization.
• Engage patients and families with compassionate education about hospice services and enrollment guidance.
• Coordinate with healthcare providers, maintain communication, and manage follow-ups and documentation.
• Educate stakeholders, analyze referral trends, and promote the organization as a community leader.

Qualifications & Skills

• Active RN license with an associate’s or bachelor’s degree in nursing.
• Strong communication, relationship-building, and customer service skills.
• Knowledge of healthcare systems, medical terminology, and referral processes; hospice experience preferred.
• Organizational skills with the ability to manage multiple priorities and use electronic health records effectively.
• Ability to work collaboratively, demonstrate initiative, and adapt to changing needs.
• Preferred: clinical nursing experience in case management and hospice care knowledge.

Key Attributes:

Compassion, professionalism, active listening, and the ability to educate and influence diverse audiences. This role offers opportunities for professional growth, meaningful impact, and working within a values-driven, supportive environment.