Clinical Liaison - Respiratory Therapist

Handi Medical Supply; Saint Paul (MN); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401K match

Incentive program

Life insurance

Paid time off

Paid holidays

Long-term disability

Short-term disability

Parking

Volunteer pay

Green initiatives

Job summary

Handi Medical is seeking a Clinical Liaison, a respiratory therapist, to provide expert respiratory care and support to customers, referral sources, and staff. The role drives referral development and business growth while ensuring excellent patient outcomes.

You will educate and support on PAP therapy, ventilators, oxygen, and related equipment, while building partnerships with physicians and healthcare providers. Strong clinical knowledge and customer service are essential.

Qualifications

• Licensed or registered to practice respiratory care in MN and WI, or able to obtain licensure.
• Two years related experience required.
• Maintain CE requirements for license renewal.
• Valid driver’s license and clean driving record.
• Ability to work independently and troubleshoot issues.

Responsibilities

• Set up, educate, deliver, monitor and troubleshoot PAP therapy and respiratory equipment.
• Coordinate with physicians, nurses, case managers and other providers.
• Assist referral sources with documentation and insurance guidelines.
• Collaborate with sales through joint visits and educational events.
• Maintain relationships with clinics, hospitals and referral sources.

Skills

Communication skills

Independent work

Customer service

Time management

Problem solving

Detail oriented

MS Office

Driving

Education

Respiratory care license (MN/WI)

Tools

Microsoft Office Suite

Job description

Handi Medical | Minnesota’s Best Bronze Medal Winner in Medical Supplies

Do you have what it takes to join a Top Workplace in Minnesota? Handi Medical is proud to be recognized for both excellence and culture. Visit our career site to learn more about our culture and team.

Position Details

• Pay: $36–$45 per hour
• Schedule:Full-Time, Monday–Friday, 8:30 AM–5:00 PM
• Location:In-person

SUMMARY

The Clinical Liaison is a respiratory therapist who provides expert respiratory care and clinical support to customers, referral sources, and internal staff while serving as a key partner in the organization's referral development and business growth efforts. This role combines advanced clinical expertise with relationship-building to ensure exceptional patient outcomes and strengthen partnerships with healthcare providers.

ESSENTIAL FUNCTIONS

• Sets up, educates, delivers, monitors and troubleshoots customers on PAP therapy (CPAP/BiPAP), ventilators, heated humidity to trach, oxygen therapy, nebulizers, and other respiratory equipment, including mask fittings and therapy compliance reviews
• Determines the most appropriate respiratory care solutions and coordinates services with physicians, nurses, case managers, and other healthcare providers
• Assists referral sources with documentation requirements, insurance guidelines, orders, and other clinical documentation needed for service delivery
• Partners with the sales team through joint customer visits, presentations, and educational events to support growth in respiratory and home medical equipment referrals
• Develops and maintains strong relationships with physician offices, hospitals, clinics, sleep labs, discharge planners, and referral coordinators and other referral sources to support respiratory and home medical equipment services
• Serves as the clinical expert for respiratory therapies, providing education and support to customers, referral sources, and staff on the proper use and maintenance of home medical equipment and supplies
• Assists walk-in customers with equipment, supplies, and services
• Maintains accurate clinical records, utilizes electronic device monitoring systems, and participates in audits to ensure complete and compliant documentation
• Stays current on new products and collaborates with purchasing on inventory selection and management

QUALIFICATIONS

• Must be licensed or registered to practice respiratory care in the states of Minnesota and Wisconsin or be able to obtain licensure
• Two-years related experience required
• Must meet continuing education requirements for ongoing professional development as defined by the state licensing board for renewal of license
• Ability to work independently, trouble shoot issues and formulate solutions
• Must possess a valid driver’s license
• Must have and maintain a clean driving record
• Must have the ability to safely operate a motorized vehicle
• Must be 18 years of age or older
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Proficient with Microsoft Office Suite or related software
• General working knowledge of computer systems
• Maintains a professional image at all times while demonstrating commitment to our mission and values

Our Mission is to Enrich Lives with respect, integrity, compassion and excellence!

PHYSICAL REQUIREMENTS

• Ability to walk and stand up to 6 hours per day
• Ability to lift up to 10 pounds frequently
• Ability to lift and push up to 50 pounds occasionallyAbility to drive up to 4 hours per day
• Ability to wear personal protective equipment as needed

Benefits include but are not limited to:

• health
• dental
• vision
• 401K plus match
• incentive program
• life insurance
• paid time off
• paid holidays
• long-term disability
• short-term disability
• free parking
• volunteer pay
• green initiatives

We are on the Green Line!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.