Clinical Liaison

Elara Caring; Monroe (LA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation package

Tuition Reimbursement for full-time

401(K) with employer match

Paid time off

Family and pet bereavement

Job summary

Elara Caring is seeking a Sales Clinical Liaison to support patients needing home-based care and to collaborate with hospital staff for seamless transitions from hospital to home.

You will build relationships with key accounts, coordinate referrals, and help families understand care options available in the community.

Applicants should have 3+ years in a clinical setting, a valid driver's license, and access to a dependable vehicle; LPN/RN or Bachelor’s degree is preferred.

Qualifications

• 3+ years of practical experience in a clinical or healthcare setting.
• Must have a dependable vehicle, a valid driver’s license, and current auto insurance.

Responsibilities

• Identifies and collects referral information supporting the patient’s eligibility for care.
• Makes live calls to foster relationships with key account staff.
• Calls on Key Accounts and coordinates with AVP, Account Executive and QBR plans.
• Communicates with families regarding services offered and positions patient for right care.
• Coordinates with hospital staff to ensure smooth discharge and return to home.

Education

High School Diploma/GED

Bachelor’s Degree is preferred

LPN/RN License is preferred

Job description

Sales Clinical Liaison

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as Sales Clinical Liaison. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

Job Requirements

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as Sales Clinical Liaison. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer delivering unparalleled care, we need a Sales Clinical Liaison with commitment and compassion. Are you one of them? If so,

Why Join the Elara Caring mission?

• Work in a collaborative environment
• Be rewarded with a unique opportunity to make a difference
• Competitive compensation package
• Sales training program
• Opportunities for advancement
• Tuition Reimbursement for full-time staff and continuing education opportunities for all employees
• Comprehensive insurance plans for medical, dental, and vision benefits
• 401(K) with employer match
• Paid time off, paid holidays, family and pet bereavement
• Pet insurance
• Fleet vehicles available, per company policy

As Sales Clinical Liaison, you’ll contribute to our success in the following ways:

• Identifies and collects referral information supporting the patient’s eligibility for care.
• Makes “live” calls in partnership with aligned Area Vice President of Sales to foster relationships with key account staff.
• Calls on Key Accounts assigned by AVP in partnership with Account Executive and Quarterly Business Review (QBR) plan.
• Makes calls/ referral collaboration to service these referral opportunities.
• Communicates with the families of patients regarding services offered.
• Interacts with a variety of hospital staff from different departments.
• Consolidates and reviews patients’ records upon referral, as part of the discharge process.
• Collaborates with hospital staff to help position the patient for the right care at the right place.
• Explains care options to patients and their families.
• Works with a healthcare facility as needed to collaborate care as part of discharge planning for referred cases.
• Coordinates with healthcare facility staff to ensure that each patient has a smooth transition through the discharge and back to the home environment.
• Collaborates with Intake for insurance eligibility and coverage.
• Coordinates communication between patients’ and their physicians, case managers and other medical staff.
• Develops positive relationships in the community.
• Performs other duties/projects as assigned.

Work Experience

• High School Diploma/GED
• 3+ years’ practical experience
• LPN/RN License is preferred
• Bachelor’s Degree is preferred
• Experience in Case Management in a clinical setting is preferred.
• Must have a dependable vehicle, a valid driver’s license, and current auto insurance in accordance with the laws of the State