Clinical Manager

Elara Caring; Cherry Hill Township (NJ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Tuition reimbursement

Advancement opportunities

Insurance plans

401(k) with employer match

Paid time off

Job summary

Elara Caring in New Jersey seeks a Clinical Team Manager to lead a team of clinical staff delivering patient care in home settings. You will recruit, onboard, train, and develop staff, ensure regulatory compliance, and coordinate care plans with physicians, patients and families, to maintain high-quality care.

You will monitor documentation, participate in on-call coverage, and mentor staff to uphold patient safety and service excellence.

Qualifications

• Associates degree in Nursing, Social Work, Healthcare Administration or related field.
• Bachelor’s degree preferred.
• 3+ years of active RN experience.
• 1+ year of supervisory home care and administrative experience preferred.
• Knowledge of Medicare/Medicaid, home care benefits, policies and procedures.
• Strong communication and interpersonal skills.

Responsibilities

• Lead, mentor, and support a team of clinical field staff (RNs/LPNs/LVNs) delivering home-based patient care.
• Recruit, onboard, train, and develop staff to ensure readiness and success.
• Ensure compliance with clinical, regulatory, HIPAA and organizational policies.
• Review and monitor clinical documentation, admissions, plans of care, and required records.
• Coordinate care plans with interdisciplinary teams, physicians, patients, and families.
• Monitor scheduling, productivity, billing, and utilization; improve operational efficiency.
• Provide ongoing coaching and support to resolve scheduling, payroll, documentation and workflow challenges.

Job description

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Clinical Team Manager. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer in delivering unparalleled care, we need a Clinical Team Manager with commitment and compassion. Are you one of them? If so, apply today!

Why Join the Elara Caring mission?

• Work in a collaborative environment.
• Be rewarded with a unique opportunity to make a difference.
• Competitive compensation package
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
• Opportunities for advancement
• Comprehensive insurance plans for medical, dental, and vision benefits
• 401(K) with employer match
• Paid time off, paid holidays, family, and pet bereavement

As a Clinical Team Manager you’ll contribute to our success in the following ways:

• Lead, mentor, and support a team of clinical field staff, including Registered Nurses (RNs) and Licensed Practical/Vocational Nurses (LPNs/LVNs), ensuring exceptional patient care and team performance.
• Recruit, onboard, train, and develop clinical staff to ensure they are equipped with the knowledge and resources needed for success.
• Foster a culture that reflects Elara Caring's mission, values, and commitment to delivering compassionate, high-quality care.
• Ensure compliance with all clinical, regulatory, HIPAA, and organizational policies while maintaining patient and employee confidentiality.
• Review, approve, and monitor clinical documentation, including admissions, reassessments, recertifications, physician orders, plans of care, and required clinical records to ensure accuracy and timeliness.
• Collaborate with interdisciplinary care teams, physicians, patients, caregivers, and families to coordinate care plans that promote positive patient outcomes.
• Monitor physician orders and documentation to ensure timely completion, signatures, and compliance with program requirements.
• Oversee clinical scheduling to ensure authorized services are delivered accurately, efficiently, and on time.
• Review productivity, billing, and utilization reports, identifying opportunities to improve operational efficiency and clinical performance.
• Partner with clinicians to resolve scheduling, payroll, documentation, and workflow challenges while providing ongoing coaching and support.
• Ensure accurate billing practices, coding, Electronic Visit Verification (EVV), and timekeeping documentation to support regulatory compliance and reimbursement.
• Monitor service delivery and reporting processes to ensure clinical services are documented, delivered, and billed accurately.
• Investigate and resolve clinical concerns, patient care issues, employee concerns, and service-related challenges while partnering with leadership on appropriate interventions.
• Manage client incidents, infection control events, and patient complaints by conducting thorough investigations, implementing corrective actions, and ensuring timely follow-up.
• Stay current on industry regulations, accreditation standards, and program requirements while helping the team remain informed and compliant.
• Support state, federal, payer, and internal audits by maintaining accurate records and ensuring ongoing regulatory readiness.
• Perform nursing visits as needed to support patient care and operational needs.
• Participate in on-call responsibilities, providing clinical leadership and support when necessary.
• Contribute to special projects, process improvements, and other initiatives that enhance the quality, efficiency, and continuity of patient care.

What is Required?

• Associates degree in Nursing, Social Work, Healthcare Administration, or related field required. Bachelor’s degree preferred.
• Minimum of 3+ years of active experience as a RN, preferably 1+ year of supervisory home care and administrative experience.
• Knowledge of Medicare/Medicaid, home care benefits, policies, and procedures preferred.
• Strong understanding of state regulatory requirements for HCBS/PCS.
• Experience in incident management, investigations, and regulatory compliance.
• Licensure/Certification (Required): Registered Nurse
• Strong communication and interpersonal skills.
• Reliable personal transportation to perform job duties.

You will report to the Clinical Administrator or Director of Nursing.