Clinical Leader, Practices - Ear, Nose & Throat

Rochester Regional Health; Rochester (MN); On-site; USD 81,000 - 110,000; Full time

Job summary

Rochester Regional Health in Rochester, NY seeks a Clinical Leader in Practices for ENT to guide staff and elevate patient care across multiple sites.

You will work with physicians, practice managers and clinical leaders to run daily operations, ensure staff accountability, and model the AIDET patient-experience framework.

This role requires RN licensure in NY, an associate degree in nursing, and leadership experience to support service excellence and growth.

Qualifications

• Associate’s degree in nursing is required.
• Current New York State Registered Nurse license is required.

Responsibilities

• Leadership & Management: lead physicians, practice managers and clinical leaders to run day-to-day functions.
• Patient Care: support patient satisfaction and quality goals aligned with organizational goals.
• Issue Resolution: address issues during rounding and coordinate with lead physician and nurse manager.

Skills

Leadership

Patient care

Issue resolution

Education

Associate’s degree in nursing

AS: Nursing

Job description

Job Title: Clinical Leader, Practices - Ear, Nose & Throat
Department: ENT
Location: Various ENT sites
Hours Per Week: 40
Schedule: Monday-Friday 7-8am start until 4:30pm

SUMMARY

As a Clinical Leader in Practices, your strong ability to lead and guide others serve as valuable resources for staff, as well as facilitating patient care.

OUR Department

From routine ENT problems to highly complex ones, Rochester Regional Health Otolaryngology has more than two decades of highly successful results. With board-certified and fellowship-trained physicians focused on your health and comfort, we provide the most comprehensive ENT care in Western New York, including in-office ultrasounds and outpatient procedures.

RESPONSIBILITIES

• Leadership & Management - Lead physicians, practice managers and clinical leaders to run the day-to-day functions of the practice, resolving issues and concerns; function as the clinical resource for LPN, MOA and Clerical staff; ensure staff is rounding on patients, consistently using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you); recognize staff for a job well done or for role modeling; coach staff privately when performance is below standard; participate in the selection of new staff and ensure peer interview process is followed

• Patient Care - Responsible for the success of the practice pillar goals, working closely with the triad leadership to achieve patient satisfaction, employee satisfaction, financial growth and quality goals that are aligned with the organizational goals

• Issue Resolution - Resolve any issue or concerns at the time of the rounding; follow up any concerns with lead physician and nurse manager; identify and know of all high-risk patients and ensure plan of care is current
  

REQUIRED QUALIFICATIONS

• Associate’s degree in nursing required.

• Current New York State Registered Nurse License required.
  

PREFERRED QUALIFICATIONS

• Minimum of 2 years RN experience preferred.
• Prior leadership experience preferred.

EDUCATION

AS: Nursing (Required)

LICENSES / CERTIFICATIONS

BLS - Basic Life Support - American Heart Association (AHA)American Heart Association (AHA), RN - Registered Nurse - New York State Education Department (NYSED)New York State Education Department (NYSED)

PHYSICAL REQUIREMENTS

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE

$80,753.00 - $110,292.00

CITY

Rochester

POSTAL CODE

14625

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.