Clinical Lead

Kids for the Future; Oklahoma City (OK); On-site; USD 55,000 - 85,000; Full time

Job summary

Kids for the Future is seeking a Clinical Lead to provide administrative and technical support across multiple clinics. The role coordinates with leadership to manage day-to-day operations, patient flow, staffing, and compliance documentation.

The position emphasizes training staff on EHR systems, clinical duties, and onboarding processes, while rotating through locations to assist the Clinical Coordinator and maintain smooth clinic performance.

Qualifications

• High School Diploma required.
• Clinical License preferred but not required.
• One year healthcare management experience preferred.

Responsibilities

• Provide administrative and operational support to ensure day-to-day clinic efficiency.
• Conduct daily check-ins with clinic coordinators and director of operations.
• Assist with referrals and medical records and maintain EHR training for staff.
• Educate staff on phlebotomy, x-ray, drug screens, injections and related duties.
• Prepare communications, memos and reminders; organize records and compliance docs.
• Track deadlines for reporting, certifications, and training renewals.
• Coordinate supply ordering, inventory, and vendor communication.
• Onboard new hires and provide necessary forms, policies and training support.
• Monitor clinic workflow; alert Clinical Coordinator to staffing issues in real time.
• Support quality audits, compliance checks, and performance metrics reporting.
• Forecast labor needs and manage schedules; ensure adequate coverage.
• Coordinate onboarding with HR and develop training plans for new hires.
• Engage with external stakeholders and participate in community events.
• Encourage referrals, reviews, and maintain company social presence.

Skills

Administrative coordination

Staff training

Communication

Problem solving

Emergency response

Education

High School Diploma

Clinical License preferred but not required

1 year healthcare management experience preferred

Job description

• Employee Type FT Non-Exempt

Description

Position Summary

The Clinical Lead provides administrative and technical support by coordinating with employees and the leadership team to assist with day-to-day operations.

ESSENTIAL DUTIES AND JOB RESPONSIBILITES

The essential functions include, but are not limited to the following:

Administrative Support

• Maximizes productivity through proficient use of appropriate software applications.
• Conduct daily check-ins with clinic coordinators and director of operations to review patient flow, staffing levels, and any immediate concerns.
• Assists with referrals and medical records.
• Aids staff on using an Electronic Health Record system, troubleshooting issues, answering questions, and training users on system functionalities to ensure smooth patient data management within the EHR platform.
• Educates and completes competencies with staff on phlebotomy, x‑ray, drug screens, injections and other clinical duties.
• Helps prepare, edit communication, memos and reminders.
• Organize and maintain clinical records, reports and compliance documentation.
• Tracks deadlines for mandatory reporting, certifications, and training renewals.
• Assist with supply ordering, inventory tracking, and vendor communication.
• Help orientate and onboard new hires by providing necessary forms, policies, and training support.

Operational Support

• Monitor clinic workflow and alert the Clinical Coordinator to staffing or process issues and correct in real time as appropriate.
• Assist with quality assurance audits and compliance checks.
• Help track and report clinic performance metrics (patient volume, wait times, etc.)
• Coordinate logistics for special projects training, or events
• Ensure equipment, supplies and forms are available and functioning properly.
• Encourage teamwork, professionalism, and adherence to clinic policies.
• Will rotate through clinics if needed to assist the Clinical Coordinator.
• Backup for referral and medical records coordinator.

Scheduling

• Identifying staffing needs, creating work schedules, filling open shifts, and ensuring adequate coverage at each urgent care location.
• Regularly communicate with employees regarding schedule changes, important updates, and staffing needs.
• Manage employee time off requests to always ensure adequate coverage at each location.
• Generate reports on staffing levels, overtime, and scheduling trends for management.
• Forecast labor needs according to patient volume to ensure adequate coverage.

Onboarding and Orientation

• Coordinates orientation with Human Resources and develops training plan for new hires.
• Conducting initial introductions to the company, team, and key stakeholders.
• Managing pre-employment tasks, including but not limited to; time-clock education, policies and procedure review, job expectations, computer access, etc.
• Conducting regular check-ins with new hires to assess understanding and address concerns.
• Gathering feedback on the onboarding process to identify areas for improvement.

Outside Relations

• Managing and building relationships with external stakeholders, such as clients, partners, community organizations, government agencies, media outlets and the public.
• Plans, coordinates, and executes community engagement events to grow brand image.
• Participate in local events to increase company presence in the community,
• Encourages referrals, reviews, and maintains company social media to grow presence.

EDUCATION REQUIREMENTS

• High School Diploma required.
• Clinical License preferred but not required.
• One (1)years of healthcare management experience preferred.

Certificates, Licenses, Registrations Required

• Current BLS certification is required.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Demonstrated competence in reacting to and handling emergencies.
• Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline.
• Ability to understand and adhere to established policies, procedures, and protocols.
• Commitment to excellence and high standards.
• Excellent written and oral communication skills.
• Strong organizational, problem-solving, and analytical skills.
• Ability to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Acute attention to detail.
• Ability to work independently and as a member of various teams and committees.
• Good judgement with the ability to make timely and sound decisions.
• Creative, flexible, and innovative team player.
• Must be able to float to Patient Service Representative, Medical Assistant, and Lab Tech positions.
• Other duties as assigned.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to work inside a clean, well-lit, and well-ventilated laboratory. While performing the duties of this position, the incumbent is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. The noise level in the work environment is usually moderate. The employee may be exposed to some hazards such as radiation, bodily fluids that may contain disease, and fumes from laboratory chemicals. The employee will be required to travel frequently.