Clinical Lead

Smile Doctors; Cheyenne (WY); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision and life保险

Short and long-term disability

401(k) plan

Paid time off and holidays

Discounts on braces and clear aligners

Job summary

Smile Doctors is seeking a Clinical Lead to join our orthodontic team. You will supervise and coach the clinical staff, assign daily and monthly tasks, and ensure a smooth patient flow under the Orthodontist’s direction.

You will monitor remote patient communications and triage, maintain OSHA/HIPAA and state board compliance, and support efficient operations while upholding our people-first culture and high-quality care.

Qualifications

• High School Diploma or equivalent required.
• Dental Assistant certification if required by state Dental Board.
• Radiography certification if required by state Dental Board.
• CPR certification if required by state Dental Board.

Responsibilities

• Leads, supports, coaches, and develops clinical team members.
• Responsible for assigning daily & monthly clinical tasks.
• Resolves issues impacting patient care and operational efficiencies.
• Maintains smooth clinical flow.
• Assists in placing and removing orthodontic appliances.
• Performs accurate procedures to maintain schedule and patient flow.
• Performs final checks on patients and leads patient flow.
• Manages remote monitoring dashboard including review/triage patient scans and triage notifications.
• Ensures compliance with OSHA, HIPAA and State Dental Board regulations.

Skills

Priorities & scheduling

Verbal & written communication

Multi-tasking

Education

High School Diploma or equivalent

Dental Assistant certification

Radiography certification

CPR certification

Job description

Looking for a career that makes you smile?

We’re seeking a Clinical Lead to join our growing team.

How you’ll make us better:

Assists with ensuring a positive patient experience and smooth flow of operations within the clinic. Under the direction and supervision of an Orthodontist, strictly adheres to company policies, state dental laws, rules, and regulations.

• Leads, supports, coaches, and develops clinical team members
• Responsible for assigning daily & monthly clinical tasks
• Resolves any issues which may impact patient care and operational efficiencies
• Maintains smooth clinical flow
• Assists in placing and removing orthodontic appliances
• Performs accurate and efficient procedures to maintain the schedule and patient flow
• Performs final checks on patients and leads patient flow
• Manages remote monitoring dashboard including review/triage patient scans, direct patient messages and triage notifications
• Ensures compliance with OSHA, HIPAA and State Dental Board regulations

Your special skills:

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Ability to set priorities regarding patient care, manage full schedules and multi-task
• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Prerequisites for success:

• High School Diploma or equivalent required
• Demonstrated proficiency as an Orthodontic Clinician II role or external equivalent
• Minimum of one year of experience in Clinician II role preferred
• Dental Assistant certification if required by state Dental Board
• Radiography certification if required by state Dental Board
• CPR certification if required by state Dental Board

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.