Clinical Lab Specialist II

mycts; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

mycts is seeking a Clinical Laboratory Specialist (CLS) to perform routine high complexity testing of biological specimens under direct supervision. The role emphasizes accuracy, regulatory compliance, and timely test results within a team environment.

The CLS will maintain required competencies, document thoroughly, and adhere to SOPs and CLIA standards while supporting performance improvement initiatives and staff training as needed.

Qualifications

• Bachelor's degree in Biology or Chemistry required.
• CLIA high complexity testing requirements.
• Appropriate state licensure and/or certificate where applicable.
• Evidence of advanced clinical laboratory competency and testing proficiency.

Responsibilities

• Performs routine high complexity testing of biological specimens in compliance with SOPs and regulations.
• Maintains accurate records and ensures confidentiality of donor, patient, and employee information.
• Communicates with customers, vendors, and couriers to assure quality service and timely results.
• Operates and maintains laboratory equipment, reports issues, and coordinates service when needed.
• Participates in performance improvement initiatives and training programs; assists newer staff as needed.

Education

Bachelor's degree in Biology or Chemistry

Job description

Job Description Summary

Under direct supervision, a Clinical Laboratory Specialist (CLS) is responsible for performing routine high complexity testing of biological specimens. CLSs work in a team environment to ensure timely and quality test results. Clinical Laboratory Specialists must maintain required competencies for applicable testing.

Job Description

PRIMARY DUTIES AND RESPONSIBILITIES

• Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.
• Maintains acceptable attendance and punctuality per the absence policy.
• Communicates with customers, vendors, and couriers to ensure quality service. Assures quality customer service to all customers.
• Performs routine testing of biological samples and notifies appropriate personnel of any identified problems. May assist with processing bio-waste, specimens, and micro-plates.
• Maintains accurate records and documentation. Ensures donor, patient, and employee confidentiality. Performs document reviews as assigned.
• May pack and ship supplies and/or specimens. May receive and manage incoming supplies and reagents. Assists with lot changes as directed.
• Prepares, labels, verifies, and performs prequalification of reagents. Ensures supply and reagent levels are at the appropriate levels and notifies appropriate personnel when new supplies are needed.
• Operates equipment and monitors for errors and responds appropriately. Performs routine preventive maintenance on equipment and identifies equipment malfunctions. Notifies appropriate personnel if additional service is needed.
• Resolves routine problems and escalates non-routine issues when appropriate. Assists with problem investigation.
• Participates in performance improvement teams and training programs, as required.
• Maintains the cleanliness of equipment and work areas. Adheres to safety guidelines.
• Performs all other duties, at the discretion of management, as assigned.

Additional duties and responsibilities regularly performed by and assigned to CLS levels III and IV:

• Serves as a resource for corrections and clarification.
• As appropriately delegated laboratory leadership: Analyzes, prioritizes, and resolves complex equipment or reagent problems. Investigates deviations in testing, quality control, and preventative maintenance.
• Recommends and implements corrective actions.
• Assists with competency documentation, records review, and records management.
• Assists with workflow coordination.
• Assists in reviewing results for proficiency survey sample testing.
• Escalates applicable issues to vendors and ensures appropriate follow-up and resolution.
• Provides mentorship and guidance to newer staff.

Additional duties and responsibilities regularly performed by and assigned to CLS level IVs:

• Trains newer staff.
• Liaises with vendors and clients and provides direct customer service.
• Performs equipment calibration and qualification. Identifies and repairs equipment malfunctions, performs trouble shooting, and notifies appropriate personnel if additional service is needed.
• Assists in coordination and performance of evaluations (e.g., reagents, equipment, new testing methods).
• Assists with performing required competency assessments as directed by laboratory leadership.
• As assigned, may provide occasional backup and support to CLS Leads.

REQUIRED QUALIFICATIONS

• Education: Bachelor's or higher degree in Biology or Chemistry required , or science related degree where education and training meet CFR 493.1489.
• CLIA requirements for High Complexity Testing required .
• California testing requirements where required by law or SOP.
• Appropriate state licensure and/or certificate, where applicable, required .
• Must possess High Complexity Testing competencies required by Standard Operating Procedures (SOPs), CLIA, and other applicable regulatory and accrediting bodies required .
• CLS Levels III and IV: Must possess at least 1 year of clinical laboratory experience.
• Must possess demonstrated advanced clinical laboratory knowledge and competency so as to provide testing quality control, as well as proficient training and guidance to newer staff.
• Must possess demonstrated proficiency of complex equipment and reagent maintenance, for troubleshooting, and problem resolution. Advanced proficiency must be demonstrated with all equipment at the assigned location.
• Must possess demonstrated understanding of, and experience with, proficiency survey sample testing.
• CLS Level IVs: Must have previous experience as a Clinical Laboratory Specialist at Creative Testing Solutions.
• Must possess demonstrated equipment calibration and qualification proficiency for all equipment at the assigned location.
• Must possess advanced clinical laboratory competency expertise that meets regulatory and SOP requirements, so as to assist with staff competency assessments and training.