Clinical Lab & Patient Services Assistant

UCI Health Regional Burn Center; Orange (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Retirement savings plans

Employee discounts

Job summary

The UCI Health Regional Burn Center in Orange, California is seeking a lab support/customer service professional. The role provides a critical link between internal and external customers, facilitates communications by navigating computer and phone systems, and delivers lab reports with a high level of accuracy and empathy.

Ideal candidates have at least one year of clinical lab experience, strong English communication, and solid data-entry skills.

Qualifications

• One year of applicable clinical lab work experience, or an equivalent combination of education and experience.
• Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties.
• Excellent written and verbal communication skills in English.
• Demonstrated experience using a computer, including data entry and retrieval.
• Ability to work weekends, and rotating shifts including evenings, nights and holidays.
• Ability to maintain a work pace appropriate to the workload.
• Ability to establish and maintain effective working relationships across the organization.

Responsibilities

• Phone calls, computer data entry, and printing/delivering lab reports.
• Reviews lab requisitions and performs quality review and troubleshooting.

Skills

Customer service

Data entry

Communication skills

Lab software

Weekend/shift flexibility

Job description

The UCI Health Regional Burn Center in Orange, California is seeking a lab support/customer service professional. The role provides a critical link between internal and external customers, facilitates communications by navigating computer and phone systems, and delivers lab reports with a high level of accuracy and empathy.

Ideal candidates have at least one year of clinical lab experience, strong English communication, and solid data-entry skills.