Hospital Assistant I- Outreach/Referral Lab- PT Evening Shift

UCI Health Regional Burn Center; Orange (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Retirement savings plans

Employee discounts

Job summary

The UCI Health Regional Burn Center in Orange, California is seeking a lab support/customer service professional. The role provides a critical link between internal and external customers, facilitates communications by navigating computer and phone systems, and delivers lab reports with a high level of accuracy and empathy.

Ideal candidates have at least one year of clinical lab experience, strong English communication, and solid data-entry skills.

Qualifications

• One year of applicable clinical lab work experience, or an equivalent combination of education and experience.
• Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties.
• Excellent written and verbal communication skills in English.
• Demonstrated experience using a computer, including data entry and retrieval.
• Ability to work weekends, and rotating shifts including evenings, nights and holidays.
• Ability to maintain a work pace appropriate to the workload.
• Ability to establish and maintain effective working relationships across the organization.

Responsibilities

• Phone calls, computer data entry, and printing/delivering lab reports.
• Reviews lab requisitions and performs quality review and troubleshooting.

Skills

Customer service

Data entry

Communication skills

Lab software

Weekend/shift flexibility

Job description

Who We Are

UCI Health is one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health - Orange, UCI Health - Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties.

As Orange County’s only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region’s only American College of Surgeons-verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.

• 150179
• 009253-HOSP BLANK AST 1
• Orange, California
• UCI Health
• Medical Center
• Outreach/Referral Lab
• 007375-ADMIN SUPV 2
• Part Time
• USD $26.64/Hr.
• USD $31.82/Hr.

Your Role on the Team

Position Summary

Provides a supportive link between UCI customers both internal and external, facilitates communications by effectively navigating computer and phone systems, builds and maintains customer relationships while providing a positive, professional and empathetic understanding to all customers. Main duties include phone calls, computer data entry, and printing/delivering lab reports. Reviews lab requisitions and performs quality review and troubleshooting.

Required Qualifications

What It Takes to be Successful

• One year of applicable clinical lab work experience, or an equivalent combination of education and experience
• Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties
• Excellent written and verbal communication skills in English
• Demonstrated experience using a computer, including data entry and retrieval
• Ability to work weekends, and rotating shifts including evenings, nights and holidays
• Ability to maintain a work pace appropriate to the workload
• Ability to establish and maintain effective working relationships across the organization

Preferred Qualifications

• Previous experience in customer service
• Experience with lab/hospital computer systems and software

Total Rewards

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions Of Employment

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment
• Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Closing Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at [e-mail] or at [phone], Monday - Friday from 8:30 a.m. - 5:00 p.m.

Consideration for Work Authorization Sponsorship

• Must be able to provide proof of work authorization