Clinical Lab Operations Leader

UC San Diego Health; San Diego (CA); Presencial; USD 137.000 - 268.000; Jornada completa

Descripción de la vacante

UC San Diego Health is seeking a Laboratory Operations Manager to direct daily clinical laboratory operations, staffing, productivity, quality, and service delivery at our San Diego campus. Lead supervisors and staff, translate organizational priorities into effective daily operations, and guide improvements in processes, workflows, and technology integration.

This on-site role requires at least seven years of relevant experience and a BS in business or healthcare admin; a California CLS license

Formación

• Bachelor's Degree in business or healthcare administration or related area.
• A minimum of seven (7) or more years of relevant experience.
• Experience and proven success in technical proficiency in laboratory techniques and procedures.
• Demonstrated knowledge of management theory, economic impact and management functions.
• Proven ability to apply technical knowledge and skills to improve operations and management.

Responsabilidades

• Direct daily laboratory operations, including staffing, productivity, quality, and service delivery.
• Develop and implement operational strategies to support organizational priorities and laboratory goals.
• Provide leadership during staffing shortages, system interruptions, high-volume periods, and other operational challenges.
• Identify opportunities to improve laboratory processes, workflows, and overall operational effectiveness.
• Ensure compliance with CLIA, CAP, CDPH, safety requirements, and organizational policies and procedures.
• Maintain continuous inspection readiness and ensure laboratory operations meet applicable regulatory and accreditation standards.
• Oversee investigation, documentation, and corrective action related to quality, compliance, and operational issues.
• Lead, develop, and support supervisors and laboratory staff.
• Participate in recruitment, performance management, employee development, and succession planning.
• Foster a collaborative, accountable, and service-focused team environment.
• Support staff engagement, professional growth, and effective performance management.
• Monitor key performance indicators, including turnaround times, quality, productivity, staffing, and service metrics.
• Use operational and quality data to guide decision-making, identify trends, and drive continuous improvement.
• Monitor laboratory performance and implement corrective actions when performance or quality goals are not met.
• Promote a culture of quality, safety, accountability, and continuous improvement.
• Lead initiatives to improve laboratory processes, workflows, efficiency, and service delivery.
• Lead the implementation and integration of new instrumentation, automation, testing methodologies, information systems, and operational processes.
• Evaluate the impact of new technologies and processes on quality, productivity, staffing, and patient care.
• Participate in budget management, staffing plans, equipment selection, and resource allocation.
• Optimize staffing and laboratory resources to support operational needs, productivity, quality, and financial goals.
• Evaluate operational needs and support decisions regarding equipment, technology, and other laboratory resources.
• Collaborate with physicians, nursing, laboratory medical and technical leadership, and other departments to resolve issues and improve patient care.
• Partner with interdisciplinary leaders to support effective communication, coordination, and integration of laboratory services.
• Serve as a laboratory leadership resource during complex operational and patient-care situations.

Educación

Bachelor's degree in business or healthcare administration

Descripción del empleo

UC San Diego Health is seeking a Laboratory Operations Manager to direct daily clinical laboratory operations, staffing, productivity, quality, and service delivery at our San Diego campus. Lead supervisors and staff, translate organizational priorities into effective daily operations, and guide improvements in processes, workflows, and technology integration.

This on-site role requires at least seven years of relevant experience and a BS in business or healthcare admin; a California CLS license