Clinical Lab Assistant

Ann & Robert H. Lurie Children's Hospital of Chicago; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in pediatric care is seeking a Clinical Lab Assistant. This role is crucial for ensuring high-quality patient service through specimen procurement and processing. You will be responsible for various laboratory procedures, including specimen preparation and customer interactions. The hospital values teamwork and innovation, creating an environment where your contributions directly impact children's healthcare. Join a diverse team dedicated to making a difference in the lives of families in the Chicago community. If you are passionate about pediatric care and eager to grow in a supportive setting, this opportunity is perfect for you.

Benefits

Medical, dental and vision insurance

Employer paid group term life and disability

Flexible Spending Accounts

Paid Time Off (PTO)

403(b) with a 5% employer match

Tuition assistance

Employee Assistance Program

Discount on services at Lurie Children’s facilities

Qualifications

• Formal training as Medical Assistant or Phlebotomist required.
• Ability to resolve problems and handle inquiries in a timely manner.

Responsibilities

• Perform pre-analytical specimen preparation and accession specimens.
• Maintain customer service standards and support new staff training.

Skills

Pediatric Phlebotomy

Laboratory Computer Procedures

Customer Service

Problem Solving

Communication Skills

Education

High School Diploma/GED

Associate’s Degree in Science

Tools

Electronic Medical Records (EMR)

Laboratory Information System (LIS)

Job description

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Ann & Robert H. Lurie Children's Hospital of Chicago

Job Description

Job Summary:

The Clinical Lab Assistant is responsible for performing a variety of procedures and services that may include point of service, minor point of care testing, specimen procurement and processing. Must be skilled in laboratory/hospital computer procedures, pediatric phlebotomy and able to effectively communicate with all customers of the laboratory including patients and parents. Functions as a member of the Specimen Procurement and Processing team and actively supports the Hospital’s Continuous Quality and Customer Service goals through modeling appropriate behavior and providing a work environment conducive to attaining these goals.

Shift: Night 10pm - 6:30am

Job Responsibilities:

• Performs pre-analytical specimen preparation. Accessions specimens with correct collection and receipt information. Verifies specimen acceptability by correlating orders with test requirements. Prepares samples for storage by centrifugation and aliquoting. Distributes/stores specimens according to the handling instructions.
• Verifies or releases orders from EMR/ orders tests in LIS as needed. Prints labels and forms as appropriate. Schedules appointments and/or completes check-in/out when necessary.
• Assures samples are properly aliquoted and stored for send out testing.
• Maintains telephone inquiries in a professional, proactive customer service fashion and serves as a resource for customer information and requests.
• Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality and service to our patients, families, co-workers and others.
• Maintains an appropriate inventory of supplies in the work area.
• Keep refrigerators and freezers clean and organized. Bleaches bench tops and Centrifuges according to the departmental maintenance guidelines.
• Supports new staff in orientation and training. Participates in continuing education and mandatory programs. Successfully completes annual competency skill assessments.
• Complies with safety, hazardous materials, standard precautions, and infection control policies.
• Displays professional appearance. Promotes professional environment, including emphasis on cleanliness and safety.
• Communicates any problems or deviations from established protocol to Manager and documents in SERS.
• Communicates effectively with patient, parents, physicians, ancillary hospital employees and team members.
• May be expected to perform duties within any Lurie Children’s facility as needed.
• Other duties as assigned.

Education and Experience:

• Formal training as Medical Assistant or Phlebotomist. Associate’s degree in chemical, physical, biological science, or medical technology preferred.
• Meets all regulatory requirements for moderate complexity testing.
• Ability to resolve problems with the utilization of appropriate resources, to make informed decisions and handle complex inquiries in a courteous and timely manner; to work in a fast-paced, time critical department.
• Good verbal and written communication skills and demonstrated knowledge of Hospital and laboratory computer systems required.

Education

High School Diploma/GED (Required)

Pay Range

$19.50-$30.23 Hourly

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offers a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children’s facilities
• Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children’s and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

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