Clinical IT Support Specialist for EHR & Clinic Ops

LaSalle Medical Associates IPA; San Bernardino (CA); On-site; USD 40,000 - 46,000; Full time

Job summary

LaSalle Medical Associates IPA is seeking an IS Support Technician to deliver frontline technical assistance for clinicians, admins, and operations staff in a healthcare setting. You will troubleshoot hardware, software, network, and EHR issues to keep clinical systems running smoothly and securely.

Daily work includes supporting regulatory compliance, data privacy, and user training, with emphasis on clear communication and timely problem solving in a fast-paced environment.

Qualifications

• Minimum: High School diploma or equivalent.
• Preferred: Associate’s or Bachelor’s degree in information technology, computer science, or related field.
• Minimum: at least one year of IT support, help desk, or technical support experience.
• Preferred: Healthcare IT experience, EHR systems, healthcare applications, or medical devices.

Responsibilities

• Provide frontline technical support for clinical, administrative, and operational staff.
• Troubleshoot hardware, software, network, and application issues to ensure uninterrupted access to EHR and business systems.

Skills

Customer service

HIPAA awareness

Communication

Troubleshooting

Documentation

Time management

Teamwork

Education

High School diploma or equivalent

Associate/Bachelor’s in IT or related field

Tools

CompTIA A+

Network+

Microsoft or equivalent

Job description

LaSalle Medical Associates IPA is seeking an IS Support Technician to deliver frontline technical assistance for clinicians, admins, and operations staff in a healthcare setting. You will troubleshoot hardware, software, network, and EHR issues to keep clinical systems running smoothly and securely.

Daily work includes supporting regulatory compliance, data privacy, and user training, with emphasis on clear communication and timely problem solving in a fast-paced environment.