Clinical IT Specialist: Remote Support & Workflow Optimizer

Atlantic Medical Management, LLC; Jacksonville (NC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k)

Health, Dental and Vision insurance

Employee assistance program

AFLAC

Paid time off

Job summary

Atlantic Medical Management, LLC is seeking a Clinical IT Specialist to collaborate with clinicians, providers, and IT, delivering daily IT support and analyzing clinical IT requirements across the organization.

You will lead and participate in clinical process changes, provide application and hardware support, maintain EHR systems, manage clinical equipment, and act as a liaison between clinical teams, end users, and vendors to ensure safe, efficient patient care.

Qualifications

• Bachelor’s degree with three years clinical experience or diploma/associates degree with 2 years clinical experience.
• EHR experience in ambulatory environment.
• Must be a self-motivated team player that can work under little supervision, with strong organizational and analytical skills.
• Must be able to work both independently and in a team setting and serve as a mentor to others in the department.
• Must be capable of prioritizing multiple projects and meeting deadlines.
• Demonstrated understanding of quality improvement principles.
• Flexible scheduling and travel to remote clinics are required.
• After-hours on-call and weekend support required.
• Must demonstrate knowledge and competency in the following areas: ability to use technology and appropriate software to support daily activities.

Responsibilities

• Lead/participate in implementing clinical process change initiatives across the clinical setting in multiple departments.
• Provide application support, troubleshooting, support training needs, and departmental analytics activities.
• Provide hardware installation and support
• EHR maintenance and administration
• Manage and monitor IT and various clinical equipment
• Serve as a primary liaison/resource between clinical groups, end users and vendors.
• Ensure smooth Clinical workflow processes across clinics.
• Facilitate and lead process change activities across clinical disciplines integrating quality improvement principles.
• Assist end users in defining metrics to measure change.
• Work as part of a multidisciplinary team to identify solutions to improve efficiency and patient care.
• Serve as a resource for multiple applications/systems
• Participate as a clinical workflow resource for new implementations and ongoing optimization.
• Make timely, effective decisions in relation to assigned products
• Work with external and internal resources professionally.
• Work in both office and clinical environments.
• Maintain clinical competency

Skills

EHR experience

Ambulatory setting

Analytical skills

Organizational skills

Mentoring/leadership

Education

Bachelor’s degree (clinical)

Diploma/Associate degree + 2 years clinical experience

Tools

EHR systems

IT hardware/software

Job description

Atlantic Medical Management, LLC is seeking a Clinical IT Specialist to collaborate with clinicians, providers, and IT, delivering daily IT support and analyzing clinical IT requirements across the organization.

You will lead and participate in clinical process changes, provide application and hardware support, maintain EHR systems, manage clinical equipment, and act as a liaison between clinical teams, end users, and vendors to ensure safe, efficient patient care.