Clinical Informatics Support Specialist

Dignity Health; Santa Maria (CA); On-site; USD 43,000 - 63,000; Full time

Job summary

Dignity Health is seeking a Clinical Informatics Support Specialist to help implement, optimize, and educate end users across clinics on our clinical information systems. You will act as a subject-matter expert, building relationships with clinicians and staff to ensure efficient use and adoption of the EHR and related tools.

Responsibilities include designing培训 curricula, supporting workflow redesign, and collaborating with IT, clinicians, and administrators to deliver effective system training

Qualifications

• Associates degree or higher in a related field.
• At least 2 years of experience in a healthcare environment.

Responsibilities

• Support and coordinate implementations, upgrades, and end-user training for clinical and business systems.
• Troubleshoot system issues and address end-user needs to optimize workflows.

Skills

Healthcare environment experience

Education

Associate's degree

Bachelor's degree

Tools

Epic

Cerner

Job description

Job Summary and Responsibilities

As our Clinical Informatics Support Specialist, you will support, communicate, and organize implementations, optimizations, system upgrades, and new-user education for end users within a care setting. You will function as a subject matter expert and liaison, developing and maintaining relationships with end users to ensure efficient use of clinical and business systems.

Every day you will troubleshoot system issues and address the general needs of end users, while assisting in the evaluation and development of current and future state workflows. You will work collaboratively with teams across the organization to optimize training, curriculum, and outcomes.

To be successful in this role, you will need strong communication and relationship-building skills, along with the ability to troubleshoot effectively and support workflow improvements. A collaborative approach and subject matter expertise will help you drive efficient system use and positive outcomes for end users.

• Supports and optimizes clinical information system capabilities to meet the organization's goals of quality patient care, operational efficiency, and regulatory compliance.
• Participates in workflow design and development; project implementation; documentation; and end user training.
• Understands and utilizes evidence-based practice in initial and ongoing EHR training and competency to end users
• Contributes to training curricula, communication and change management for technology changes, upgrades, and downtimes to customers
• Responsible for problem solving, assessing processes and issues, and collaborating with other staff and physicians to develop solutions resulting in efficient and functional workflows for end users of our software applications.
• Participates in projects, meetings, and workshops. Gather information from end users as needed. Escalates appropriately. Prioritizes responsibilities and organizes workload to ensure that work is successfully completed within deadlines.

This position will require you to work inside various clinics in the market on a rotating schedule each week.

Job Requirements

Required

• Associates
• 2 years experience in a healthcare environment

Preferred

• Bachelors
• Epic experience and Cerner experience

Where You'll Work

Dignity Health, one of the nation's largest health care systems, is a 22-state network of more than 9,000 physicians, 63,000 employees, and 400 care centers, including hospitals, urgent and occupational care, imaging and surgery centers, home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to the poor and underserved. For more information, please visit our website at www.dignityhealth.org. You can also follow us on Twitter and Facebook.

One Community. One Mission. One California

Pay Range

$30.91 - $45.98 /hour

We are an equal opportunity/affirmative action employer.