Clinical Informatics Support Specialist

Commonspirit; Denver (CO); Hybrid; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Clinical Informatics Support Specialist to join their innovative team. This role is pivotal in enhancing healthcare delivery through effective training and support for clinical staff using advanced electronic medical records. The ideal candidate will possess strong problem-solving skills and a background in clinical workflows. With a hybrid work schedule, this position offers an exciting opportunity to contribute to a healthier future while working closely with diverse teams in a supportive environment. If you are passionate about transforming healthcare and improving patient experiences, this is the perfect role for you.

Qualifications

• Minimum 2 years experience in clinical support or clinical setting.
• Strong communication and leadership skills are essential.

Responsibilities

• Provide system training and workflow optimization for clinical staff.
• Collaborate with staff to develop efficient software application workflows.

Skills

Strong communication skills

Problem-solving skills

Analytical ability

Ability to manage project tasks

Ability to handle multiple priorities

Leadership skills

Training others

Education

HS Diploma/GED or equivalent

MA, LVN, or other clinical degree

Tools

Electronic Medical Record (EMR)

Personal computer-based productivity tools

Job description

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*Overview*

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

*Responsibilities*

The Clinical Support Specialist performs duties related to system training and workflow optimization, which includes computer-based training and orientation of staff and physicians in an efficient and economical manner; participation in workflow design and development; project implementation; documentation; and end user training. This position has delegated responsibility for problem solving, assessing processes and issues, and collaborating with other staff and physicians to develop solutions resulting in efficient and functional workflows for end users of our software applications. The Clinical Support Specialist assures that training is customer-focused and based on needs identified by customers throughout the system. The department is working to implement leading-edge technology solutions, including electronic practice management, health records and clinical decision support systems in support of our organization's overall goal to transform healthcare.

*This role will have a hybrid schedule and will require on-site support at St. Anthony Hospital, St. Anthony North Hospital, Longmont United Hospital, and St. Elizabeth Hospital in Colorado. Applicant must reside local in the area.*

*Qualifications*

*Required Education and Experience*

• Required Minimum Education: HS Diploma/GED or equivalent

A minimum of two (2) years of experience providing system support to clinical staff, or minimum two (2) years of experience working in a clinical setting with daily use of an electronic medical record; understanding of clinical workflows within an EMR; and, minimum two (2) years of proven knowledge of clinical workflows and track record of providing excellent support to clinical staff are required.

Preferred: Prior experience providing application support may be accepted in lieu of clinical background; and, clinical background is highly desired.

*Required Licensure and Certifications*

*MA, LVN, or other clinical degree desired.*

*Required Minimum Knowledge, Skills, Abilities and Training*

• Strong communication and leadership skills with ability to work with and communicate to a diverse work force in all levels of the organization.
• Special skills preferred include:
• Strong problem solving skills with ability to be an outside-of-the-box thinker.
• Ability to manage project tasks and timelines
• Analytical ability
• Ability to handle multiple priorities.
• Ability to lead others in a team environment and come to consensus on workflow/training related issues.
• Personal computer-based productivity tools.
• Ability to learn and apply Transformational Care principles in establishing workflows with providers and staff
• Ability to effectively train others.

• Training: Training in and/or strong working knowledge of specific applications may be required or preferred based on assignment. Consult with department management for specifics.

*Pay Range*

$27.84 - $40.36 /hour

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Research, Analyst, and Information Technology

Industries

• Wellness and Fitness Services
• Hospitals and Health Care
• Medical Practices