CLINICAL INFORMATICS SPECIALIST - FULL TIME

Watson Clinic; Lakeland (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Watson Clinic in Lakeland, FL seeks a capable EHR Support Specialist to assist the Clinical Informatics Director/Assistant Director. You will train physicians and staff, troubleshoot system issues, and support workflow optimization.

Responsibilities include documenting requirements, testing upgrades, maintaining EHR data integrity, and collaborating across departments. The role requires attention to detail, superior communication, and comfort working in ambulatory care settings.

Qualifications

• High school diploma required; an Associate degree is preferred.
• Epic EHR or comparable EHR experience required.
• Proficient with MS Office tools.
• Knowledge of medical terminology.
• One year experience in an ambulatory setting.

Responsibilities

• Provide support to Clinical Informatics Director/Assistant Director.
• Provide system support to physicians and support staff including retraining, problem identification and workflow review.
• Builds supporting documents from specs and outlines provided by physicians/clinical staff following departmental standards and guidelines.
• Analyzes workflow and determines the best methods for automating the office processes.
• Responsible for the testing and implementation plan for upgrades related to the EHR; assists with application and integrated system testing.
• Maintains the EHR system related to record updates and overall system functionality.

Skills

Verbal communication

Written communication

Attention to detail

Multi-tasking

Education

Associate degree preferred

Tools

Epic EHR

MS Office

Job description

Description

Essential Functions

Provide support to Clinical Informatics Director/Assistant Director

Provides system support to physicians and support staff to include: retraining, problem identification and work flow review. Provides physician training.

Builds supporting documents from specs and outlines provided by physicians/clinical staff following departmental standards and guidelines.

Analyzes workflow and determines the best methods for automating the office processes.

Responsible for the testing and implementation plan for all upgrades related to the EHR. Assists with application and integrated system testing.

Maintains the EHR system related to record updates and overall system functionality.

Work Environment & Physical Demands

Cubicle workspace - Ability to multi-task.

Extreme accuracy and attention to details required.

Ability to interpret data and create data from multiple sources.

Good hearing and vision for computer and phone system.

May require sitting for long periods of time.

May require the ability to go other locations and work areas to support the physicians and users. Ability to use keyboard and mouse. Utilize phone system.

Requirements

Required Education and Experience

High school graduate. Two-year degree from an accredited college or university is preferred, but not required.

Computer experience.

Epic EHR or comparable EHR experience required.

Use of MS Office tools.

One year experience in an Ambulatory setting.

Additional Eligibility Qualifications

Knowledge of medical terminology.

Must have excellent verbal and written communication skills.