Clinical Informatics Analyst

Healthtech Inc; South Carolina; Hybrid; USD 75,000 - 105,000; Full time

Job summary

Nordic in the US is seeking a Clinical Informatics Analyst to participate in planning, development, and training of clinical systems that impact patient care. You will support deployment, provide on-the-spot technical help, and help optimize workflows across care units.

The role requires clinical background (RN/RT/PT/OT/SLP) with 2+ years of experience, SC license or multi-state license, strong communication, ITIL experience, and proficiency with electronic health records.

Qualifications

• Graduate from an accredited clinical program (RN/RT/PT/OT/SLP) required.
• Associate or bachelor's degree required; master's preferred.
• Currently licensed as a clinician in SC or holds multi-state license.
• Two+ years of clinical experience with clinical processes.
• Experience in ITIL-aligned service management (Incident, Request, Change).
• Excellent communication and customer service abilities.
• Experience with application support and documentation.
• Ability to work in a team or independently.

Responsibilities

• Support deployment of clinical information systems for clients.
• Provide on-the-spot technical support and guidance.
• Develop and test clinical information system content and standards.
• Maintain systems and gather feedback for improvements.
• Foster collaboration with clinical and non-clinical users.
• Maintain proficient use of installed information systems.
• Prioritize client needs and communicate action plans.
• Suggest workflow improvements to enhance care delivery.
• Participate in on-call rotation and travel as needed.

Skills

Analytical thinking

Problem solving

ITIL Service Management

Communication skills

Customer service

Team collaboration

Electronic Health Records (EHR)

Documentation management

Education

Clinical program graduate (RN/RT/PT/OT/SLP)

Associate or Bachelor’s degree

Master’s degree preferred

Job description

## Clinical Informatics AnalystApply: US - Remote: Full time: Posted Today: R6087Make a difference. Be happy. Grow your career.The Clinical Informatics Analyst will actively participate in the planning, development, implementation, education, and training of the chosen clinical systems which directly impact patient care. The analyst will identify and analyze clinical practice and processes and recommend modifications or solutions to increase the effectiveness and efficiency of clinical care. The analyst will participate in the evaluation and maintenance of clinical systems and provide a consistent presence on patient care units to support clinical transformation and assist staff in maximizing the use of information technology. The analyst will commit to the position and allow for flexibility in schedule to meet the needs of the team.Nordic, repeat Best in KLAS IT Services Firm and solely serving the healthcare industry, strives to empower healthcare providers to leverage technology and to realize digital transformation. All Nordic staff embrace Nordic’s maxims and mission to serve our customers who care so well for us. ## Key Responsibilities* Assist in supporting the deployment of clinical information systems for all clients; Provide “at the elbow” technical support. 10%* Participate in the development of clinical information systems content and design; Researching and evaluating best practice standards. 15%* Participate in the testing, evaluation, and maintenance of clinical systems; Provide feedback regularly. 15%* Provide a consistent presence where care is provided to support clinical transformation and assist staff in maximizing the use of information technology. 10%* Facilitate communication and foster collaborative relationships with clinical and non-clinical users that interface with clinical systems. 15%* Demonstrate and maintain proficient use of currently installed information systems. 10%* Prioritize and respond to support needs of clients; articulate the plan to address client needs and complete follow up and evaluation. 10%* Recommend modifications/solutions to increase the effectiveness and efficiency of clinical care and workflow; Participate in ongoing refinement of systems. 15%* Performs other job duties and responsibilities as required.## Skills and Experience* Graduate from an accredited clinical program required (e.g., RN, RT, PT, OT, SLP). Associate degree or bachelor’s degree required. Master's degree preferred.* Currently licensed as a clinician (e.g., RN, RT, PT, OT, SLP) in the state of South Carolina or holds a current compact/multi-state license in recognized compact state if not a permanent resident of SC.* Proven analytical thinking and problem-solving skills.* Experience in executing ITIL-aligned service management processes, including Incident, Request, and Change Management* Excellent communication and customer service abilities.* Experience in managing application support and documentation.* Ability to work collaboratively in a team-oriented environment and independently.## ## **Minimum Years of Experience*** Minimum of two years of clinical experience as well as a thorough understanding of clinical processes and practices.## ## **Other Knowledge, Skills and Abilities*** To perform this job successfully, an individual should have a basic knowledge of computer skills, email, spreadsheets, and word processing.* To perform the job successfully, the individual should demonstrate and apply a high level of knowledge, skills, abilities, and critical thinking to the following key areas: clinical practice, collaboration/teamwork, leadership and professional development, and process improvement/systems thinking. Must have knowledge of electronic health records. ## Additional details* Some roles may require participation in an on-call rotation to provide 24x7 support for critical applications, ensuring continuous and reliable service availability and travel as necessary to support the business.**Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.**