Clinical Informatics Analyst

Avera Health; Sioux Falls (SD); On-site; USD 64,000 - 96,000; Full time

Benefits offered by this job

PTO from day 1

Retirement matching up to 5%

Career development mentorship

Job summary

Avera Health is seeking a dedicated IT-enabled healthcare professional to support clinical information systems at the Downtown Sioux Falls location. You will help manage hardware, software, and applications used by clinical staff, ensuring reliable access to EHRs and related tools.

The role involves collaboration with clinicians and IT teams to plan, test, and implement system enhancements, with emphasis on safety, accuracy, and best practices in patient care technology.

Qualifications

• Active professional licenses or certifications as listed in the job requirements.
• Multiple health professions credentials may be acceptable per role.
• Education and licensure must be current and in-state where practice occurs.

Responsibilities

• Supports clinical operating systems, hardware, and software tools, including installation and maintenance.
• Maintains and updates clinical information systems and documentation.
• Provides training and end-user support for clinical applications and EHR systems.
• Assists in planning, testing, and deployment of new system features and upgrades.
• Collaborates across departments to ensure safe and effective patient care through information systems.

Education

Licensed Practical Nurse (LPN) - Board of Nursing active in state of practice.

Registered Nurse (RN) - Board of Nursing active in state of practice.

Certified Occupational Therapy Assistant (COTA) - NBCOT active in state of practice.

Physical Therapy Assistant - Licensing Board active in state of practice.

Electroencephalographic Technologists (R. EEG. T.) - ABRET active in state of practice.

Certified Medical Assistant (CMA) - AAMA active in state of practice.

CMA - American Medical Certification Association (AMCA) active in state of practice.

Clinical Medical Assistant (CCMA) - NHA active in state of practice.

National Certified Medical Assistant (NCMA) - NCCT active in state of practice.

Certified Surgical Tech (CST) - NBSTSA active in state of practice.

Tech in Surgery (TS-C) - NCCT active in state of practice.

Occupational Therapist - Licensing Board active in state of practice.

Physical Therapist - Licensing Board active in state of practice.

Certified Nuclear Medical Technologist (CNMT) - NMTCB active in state of practice.

Medical Laboratory Technician (MLT) - AMT active in state of practice.

Medical Laboratory Technician (MLT) - ASCP active in state of practice.

Medical Laboratory Technician (MLT) - ASCPi active in state of practice.

Respiratory Therapist - Licensing Board active in state of practice.

CPhT - NHA active in state of practice.

CPhT - PTCB active in state of practice.

Speech-Language Pathologist - Licensing Board active in state of practice.

RCIS - Cardiovascular Credentialing International (CCI) active in state of practice.

ARRT Certification - American Registry of Radiologic Technologists (ARRT) active in state of practice.

MLS - ASCP or ASCPi active in state of practice.

MLS - AMT active in state of practice.

MT - ASCP active in state of practice.

MT - ASCPi active in state of practice.

MLS - ASCPi active in state of practice.

Job description

Location: Avera Downtown Building-Sioux Falls Worker Type: Regular Work Shift: Day Shift (United States of America) Pay Range: The pay range for this position is listed below. Actual pay rate dependent upon experience. $63,960.00 - $96,200.00

Position Highlights

You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Provides basic support of multi-user clinical operating systems, hardware and software tools, including installation, configuration, maintenance, training and support of these systems. Participates in support of clinical applications applying developing clinical knowledge to ensure effective and optimal use of current applications, incorporation of enhancements and process improvements. Assesses current practice and translates end user needs into the optimal configuration and build of clinical applications.

What you will do

Develops understanding and working knowledge of current clinical information systems, associated workflows and integration with other systems within the organization. Works collaboratively with system users, technical staff, other IT groups and vendor support resources in problem solving issues related to information systems. Participates in planning, design, development, training, implementation, communication, maintenance and evaluation of existing or new functionality related to clinical information systems. Participates in execution of testing before system changes, updates or new functionality is moved to production environment. Researches, plans, installs, configures, troubleshoots, maintains and upgrades operating systems and application software and hardware, developing knowledge regarding support of assigned systems. Participates in the process of planning new systems/processes or re-engineering, working collaboratively across the organization and multiple departments to support clinical practices and ensure development ,evaluation, and ongoing support for the EHR. Maintains membership on, consultation to: appropriate committees, workgroups, or task forces as needed to facilitate the ongoing process of the design, implementation and revision of automated and manual components of clinical information systems. Works with project managers and teams in implementations of new systems, system upgrades and enhancement of current system functionality, participating in any phase of large or small projects. Collaborates as appropriate on user requests for changes, enhancements, additions, etc. to ensure feasibility, quality and appropriateness for the system involved. Maintains support material related to system implementations and maintenance such as routine updates, troubleshooting, issue resolution and product enhancements. Facilitates reporting of information from source systems using the most appropriate tools. Maintains up-to-date training materials for the systems as appropriate or works with the system educator to do so. Participates in training classes when appropriate. Participates in the development and maintenance of quality improvement programs for clinical information systems proactively supporting efforts that ensure delivery of safe patient care and services. Contributes to the organization financially through identification and implementation of cost-effective practices and budget management activities. Provides on call support to end users and the IT departments and serves as a resource to other team members in the areas of expertise.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• Licensed Practical Nurse (LPN) - Board of Nursing active in state of practice.
• or Registered Nurse (RN) - Board of Nursing active in state of practice.
• or Certified Occupational Therapy Assistant (COTA) - National Board for Certification in Occupational Therapy (NBCOT) active in state of practice.
• or Physical Therapy Assistant - Licensing Board active in state of practice.
• or Registration for Electroencephalographic Technologists (R. EEG. T.) - American Board of Registration of Electroneurodiagnostic Technologists (ABRET) active in state of practice.
• or Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) active in state of practice.
• or Certified Medical Assistant (CMA) - American Medical Certification Association (AMCA) active in state of practice.
• or Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA) active in state of practice.
• or National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT) active in state of practice.
• or Certified Surgical Tech (CST) - National Board of Surgical Technology and Surgical Assisting (NBSTSA) active in state of practice.
• or Tech in Surgery (TS-C) - National Center for Competency Testing (NCCT) active in state of practice.
• or Occupational Therapist - Licensing Board active in state of practice.
• or Physical Therapist - Licensing Board active in state of practice.
• or Certified Nuclear Medical Technologist (CNMT) - Nuclear Medicine Technology Certification Board (NMTCB) active in state of practice.
• or Medical Laboratory Technician (MLT) - American Medical Technologists (AMT) active in state of practice.
• or Medical Laboratory Technician (MLT) - American Society for Clinical Pathology (ASCP) active in state of practice.
• or Medical Laboratory Technician (MLT) - International - American Society for Clinical Pathology International (ASCPi) active in state of practice.
• or Respiratory Therapist - Licensing Board active in state of practice.
• or Certified Pharmacy Technician (CPhT) - National Healthcareer Association (NHA) active in state of practice.
• or Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB) active in state of practice.
• or Speech-Language Pathologist - Licensing Board active in state of practice.
• or Registered Cardiovascular Invasive Specialist (RCIS) - Cardiovascular Credentialing International (CCI) active in state of practice.
• or ARRT Certification - American Registry of Radiologic Technologists (ARRT) active in state of practice.
• or Medical Laboratory Scientist (MLS) - American Society for Clinical Pathology (ASCP) active in state of practice.
• or Medical Laboratory Scientist (MLS) - International - American Society for Clinical Pathology International (ASCPi) active in state of practice.
• or MLS - American Medical Technologists (AMT) active in state of practice.
• or Medical Technologist (MT) - American Society for Clinical Pathology (ASCP) active in state of practice.
• or Medical Technologist (MT) - International - American Society for Clinical Pathology International (ASCPi) active in state of practice.
• or MLS - American Medical Technologists (AMT) active in state of practice.

Preferred Education, License/Certification, or Work Experience:

Bachelor's in related area. Two years related experience and/or training. Software-specific Certification, Accreditation or Proficiency, may be required for the specific software support.

Expectations and Standards Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera’s values of compassion, hospitality, and stewardship. Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

• Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives.
• Benefits are designed to meet needs of today and into the future.
• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement.
• Career development guided by hands‑on training and mentorship.

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high‑quality services. Join us in making a positive impact on moving health forward.