Clinical Field Supervisor

South Howell County Ambulance District; West Plains (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

South Howell County Ambulance District is seeking a Field Supervisor who will serve as Safety Officer and Preceptor. The position supports Operations by stepping in during supervisor absences and ensures duty crews and equipment are ready for duty.

You will mentor EMT and Paramedic students, coordinate QA efforts, and maintain up-to-date status boards to keep field and office staff informed. This role requires a Paramedic with MO license, EMT-P, and at least one year of paramedic experience;

Qualifications

• High school diploma or GED and EMT-P education.
• Meets Paramedic skill set criteria.
• One-year experience as a paramedic.
• Current MO Paramedic license; National Registry a plus.
• Valid MO Class F or higher driver’s license.
• Computer skills with PowerPoint, Excel and Word for data analysis and reports.
• Excellent communication as intermediary between field staff and leadership.

Responsibilities

• Ensures ambulances are checked off, crews assigned, and ready for duty.
• Ensures shift equipment and room assignments are prepared.
• As safety officer, resolves safety issues and reports to Operations supervisor.
• Collaborates with supervisors to complete shift duties and maintain professional stations/equipment.
• Quarterly meetings with other supervisors to review strategies and improve training, documentation, processes and communication.
• As Preceptor, completes course and mentors EMT and Paramedic students, new hires and shadowing staff.
• Reports issues to Operations supervisor and Clinical Ops manager.
• Keeps status boards updated to reflect shift changes for the team.
• Works with Operations supervisor on clinical documentation review and QA issues.
• Functions as Operations supervisor during LDT, illness, or vacation leave.
• Models professional behavior aligned with district vision and policies.

Skills

EMT-P

Paramedic skills

Management experience

Communication skills

Driver's license

Data reporting

Education

High school diploma or GED

MO Paramedic license

National Registry certification (plus)

EMT-P certification

MO Class F license

Tools

PowerPoint

Excel

Word

Job description

SUMMARY OF THE FUNCTION OF THIS POSITION:

• This position functions as the Field Supervisor, Safety Officer and Preceptor. When the Operations Supervisor is on an extended assignment, out sick, or on vacation, the Field Supervisor will assume the Operations Supervisor roll until they return.
• They will collaborate with the team to ensure all duty area responsibilities are completed.
• This position, for reasons related to documentation review, will be for a paramedic
• 24 hour shifts - Wednesdays, Sundays and every 3rd Saturday

Qualifications and/or Work Experience Required for Field Supervisor position:

1. High school diploma or general education degree (GED), successful completion of nationally accredited EMT-P course.
2. Meets all Paramedic skill set criteria.
3. One-year experience as a paramedic.
4. Previous experience preferred in management or in a position/process that required your input to affect and outcome or decision.
5. Current MO Paramedic license, National Registry a plus but not required.
6. Valid MO Class F or higher driver’s license.
7. Computer skills related to Power Point, Excel, and Word for analyzing data and preparing reports.
8. Excellent communication skills as this position will often be an intermediary between field staff and Operations supervisor and/or upper management

Primary Job Responsibilities and Competencies:

1. Ensures all ambulances are properly checked off, assigned their crew and are ready for duty.
   1. Ensures crews have properly checked out the shift’s responsible equipment, room assignments, etc.
2. As safety officer:
   1. Ensuring safety issues are properly resolved and reported to Operations supervisor.
   2. Collaborates with Operations Supervisors to ensure all shift duties are completed and station/equipment remains professional throughout shift.
   3. Communicate with other Operations and field supervisors on issues that are in-process.
   4. Have quarterly meetings with other Operations and field supervisors:
      1. Review effectiveness of current strategies and discuss improvements in addressing issues related to training, flow of documentation, flow of processes, communication, etc.
3. As Preceptor:
   1. Complete preceptor course through Platinum Planner.
   2. Instruct and mentor all EMT and Paramedic students; all new hires; job shadowing students; and current employees as needed.
   3. Report to Operations supervisor and Clinical Ops manager any issues that need to be addressed.
   4. Be aware of the status boards constant update to reflect any changes in their shift in which others (those called in to work) would need to be aware of.
      1. Keeps status board up to date and time to reflect any changes.
   5. Works with the Operations supervisor in reviewing clinical documentation review and other QA related issues.
   6. Functions as Operations supervisor when they are out on LDT, sick call or vacation.
   7. Models professional behaviors and supports the District’s vision, mission and culture set forth by the South Howell County Board of Directors.
   8. Meet requirements of Clinical Paramedic Job Description.
   9. Ensure all personnel lives up to South Howell County Ambulances Guiding Statements and follows all District Policies and Procedures