Clinical Field Specialist

Checkpoint Surgical Inc.; Ohio; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative medical device company is seeking a Clinical Field Specialist to support clinical education and research efforts. This role is crucial for providing technical support to surgeons and sales teams, developing educational materials, and fostering relationships with key opinion leaders in the field of peripheral nerve care. The ideal candidate will possess strong organizational and communication skills, thrive in a collaborative environment, and be comfortable in a dynamic, start-up atmosphere. Join a forward-thinking organization dedicated to advancing nerve care practices and making a significant impact in patient outcomes.

Qualifications

• Bachelor’s degree in STEM or health care required, relevant experience can offset.
• Strong organizational and communication skills essential for training and support.

Responsibilities

• Provide technical support to surgeons and sales representatives.
• Assist in the education of customers on product usage.
• Develop educational materials for training.

Skills

Organizational Skills

Communication Skills

Customer Service Skills

Team Collaboration

Self-Starter

Education

Bachelor’s Degree in STEM or Health Care

Job description

Checkpoint Surgical is a privately held medical device company based in Cleveland, Ohio. The company works with surgeons to advance the science and practice of peripheral nerve care through research, education, and innovative product development. Checkpoint Surgical’s state-of-the-art nerve care products have become the standard of care for peripheral nerve surgery. The company actively develops and brings to market new products to support the entire continuum of intraoperative nerve care.

Position: Clinical Field Specialist
Department: Clinical
Location: Remote, preferably near major airport

Who We Are

• Purpose: We believe patients deserve surgical outcomes that preserve and restore optimal nerve function
• Mission: Advancing the science and practice of peripheral nerve care through research, education, and innovative product development.
• Vision: To be the preeminent nerve protection and repair enterprise
• Check out our products at: www.checkpointsurgical.com

The Opportunity

We are looking for a driven professional to join our team and support our clinical education and research efforts. You will serve as a key individual in all aspects of clinical training, education, and field support for Checkpoint’s growing product portfolio. This position provides the opportunity to work directly with many thought leaders in the treatment and prevention of peripheral nerve injuries.

What You’ll be Doing

• Provides technical support to surgeons and sales representatives.
• Assists in the education of customers on the merits and proper clinical usage of Checkpoint’s product portfolio.
• Implements and develops educational materials and programs for training of sales representatives and surgeons.
• Works with Clinical team to develop and expand KOL team, assisting in development of white papers, training videos, podium presentations and journal submissions.
• Develops professional working relationships with sales representatives and hospital contacts.
• Continually evaluate training effectiveness for both sales team and clinician users.
• Assists in identification and support of clinical studies.
• Contribute and assist with clinical and sales teams project activities as assigned, including team participation.

What You Bring

• Excellent organizational skills to coordinate the activities of multiple team members in multiple locations.
• Ability to effectively communicate with and train sales representatives and clinicians. Including evaluating the effectiveness of materials and programs and making appropriate recommendations.
• Essential customer service skills/experience required, with strong focus on ensuring the customer needs are met consistently, quickly, and accurately, without compromising the organizational needs.
• Strong self-starter, who is also an effective team player, with great consensus building skills.
• Comfortable in a start-up environment, but willing to grow into a larger formalized organization.
• Ability to effectively work in a “virtual environment”.

Education: Bachelor’s Degree in STEM or health care related field, can be offset with relevant experience.

Additional Information:

Job Type: Full-time

Travel Requirements: Extensive (over 50%), for activities such as operating room support, industry trade meetings, technical training, Journal Clubs, Resident training, visits to key study sites, etc.