Clinical Evaluation Support Specialist

MDpanel LLC; San Diego (CA); Hybrid; USD 42,000 - 66,000; Full time

Job summary

MDpanel LLC seeks an Evaluation Support Coordinator to join the Day of Evaluation Team. You will engage with doctors and applicants at clinic sites within your territory, delivering high-level customer service and physician support throughout the medical evaluation, with administrative duties before, during, and after examinations.

The role blends administrative tasks with minimal clinical responsibilities, requiring collaboration, adaptability in a fast-paced environment, and a focus on

Qualifications

• 1 year of clinical experience or front/back office healthcare administration required.
• Physiology, Anatomy, and medical terminology knowledge a plus.
• Excellent time management and ability to multi-task required.
• Excellent customer service skills focused on delivering premium experience.
• Experience with monitoring and recording vitals a plus (training available).
• Experience with intake assessments and managing new examinee forms.
• Strong attention to detail with problem-solving and critical thinking.
• Ability to work collaboratively in a cross-functional team environment.
• Excellent verbal and written communication.
• Proficient with Excel, Word, Zoom, Teams, Google Meet, and Salesforce.

Responsibilities

• Arrive for shifts on time and fulfill duties in full.
• Prepare resources for the day of evaluation.
• Keep clinic open, clean, and ready for applicants and physicians.
• Welcome applicants, verify identity, and direct to locations.
• Greet physicians and ensure they have what they need from MDpanel.
• Ensure forms and patient intake are completed ahead of evaluation.
• Assist physicians with vitals (blood pressure, weight, height) as needed.
• Maintain schedule and adjust for no-shows or late arrivals.
• Keep front desk clean and stocked; order supplies as needed.
• Prepare clinic rooms before/after evaluations and perform basic clerical tasks.
• Ensure all forms are scanned/uploaded on the day of evaluation.
• Maintain high physician/applicant satisfaction through positive interactions.
• Adhere to company policies and close the clinic at day end.

Skills

Customer service

Time management

Multi-tasking

Communication

Attention to detail

Team collaboration

Problem solving

Clinical administration experience

Tools

Excel

Word

Zoom

Teams

Google Meet

Salesforce

Job description

MDpanel LLC seeks an Evaluation Support Coordinator to join the Day of Evaluation Team. You will engage with doctors and applicants at clinic sites within your territory, delivering high-level customer service and physician support throughout the medical evaluation, with administrative duties before, during, and after examinations.

The role blends administrative tasks with minimal clinical responsibilities, requiring collaboration, adaptability in a fast-paced environment, and a focus on