Clinical Director

Mental Health Association - Western MA; Springfield, Holyoke (MA, MA); On-site; CAD 98,000 - 105,000; Full time

Benefits offered by this job

Health care plan

Retirement plan (403B, IRA)

Paid time off

Family leave

Long term disability

Job summary

The Clinical Director at Mental Health Association - Western MA leads the GRIT Park co-occurring substance use and mental health residential program for 22 adult women. The role oversees clinical operations, supervision of clinicians and interns, and ensures assessments, treatment plans, and admissions meet program and state standards.

This full-time, 40-hour week requires Monday–Friday 9am–5pm with some flexibility, and offers a competitive salary of $70,000–$75,000 plus benefits as part of a

Qualifications

• Master’s Degree in Social Work, Psychology, Mental Health Counseling, or related field required.
• LCSW, LICSW, LMHC, LADC I required. Individuals on track for licensure may be waiver eligible.
• Minimum of 3 years’ clinical experience working with individuals with psychiatric disabilities, trauma, substance use and behavioral challenges.
• Strong clinical assessment and planning skills with the ability to collaborate across multidisciplinary teams.
• Valid driver’s license, reliable vehicle, acceptable driving record, and sufficient insurance.

Responsibilities

• Develop and implement clinical and operational practices, policies, and procedures to achieve positive program outcomes.
• Ensure completion of assessments, treatment plans, and admission processes, including eligibility screening and intake assessments.
• Foster a safe, affirming, and gender-responsive program culture in partnership with the Leadership Team.
• Provide guidance, support, and consultation to direct care staff, including training on recovery, co-occurring disorders, and crisis intervention.
• Oversee staff management, including timesheets, PTO coverage, clinical training, and supervision of clinical interns.
• Coordinate care with residents, families, outpatient providers, and community partners, including facilitating family meetings and aftercare planning.
• Communicate with insurance companies and service systems to maintain coverage, ensure compliance, and support integrated care.
• Lead critical incident reviews, monitor incidents, and participate in monthly chart and utilization audits.
• Support program licensing, accreditation, and professional development initiatives, representing the agency in statewide meetings and community activities.
• Promote the agency mission, values, and principles throughout all program operations and staff interactions.

Skills

Leadership

Clinical supervision

Staff training

Crisis intervention

Communication

Interpersonal skills

Education

Master’s Degree in Social Work or related field

Job description

Position Summary

The Clinical Director provides leadership and clinical support for MHA’s GRIT Park co-occurring substance use and mental health residential program. MHA’s GRIT program provides a 24-hour structured, safe environment for 22 adult women, is a home-like environment, and supports individuals who are navigating substance use and mental health recovery. The Clinical Director is responsible for the clinical oversight of the program and for the supervision of clinicians and interns as assigned. The Clinical Director also provides direction and support with assessments, admissions, treatment plans, clinical interventions and training for staff and residents. The Clinical Director ensures that the program meets clinical standards as set by MHA and the Bureau of Substance Addiction Services.

Pay Rate: $70,000-75,000 annually

Open Shift: Monday through Friday 9am-5pm (40hrs), some flexibility required

Key Responsibilities

• Develop and implement clinical and operational practices, policies, and procedures to achieve positive program outcomes.
• Ensure completion of assessments, treatment plans, and admission processes, including eligibility screening and intake assessments.
• Foster a safe, affirming, and gender-responsive program culture in partnership with the Leadership Team.
• Provide guidance, support, and consultation to direct care staff, including training on recovery, co-occurring disorders, and crisis intervention.
• Oversee staff management, including timesheets, PTO coverage, clinical training, and supervision of clinical interns.
• Coordinate care with residents, families, outpatient providers, and community partners, including facilitating family meetings and aftercare planning.
• Communicate with insurance companies and service systems to maintain coverage, ensure compliance, and support integrated care.
• Lead critical incident reviews, monitor incidents, and participate in monthly chart and utilization audits.
• Support program licensing, accreditation, and professional development initiatives, representing the agency in statewide meetings and community activities.
• Promote the agency mission, values, and principles throughout all program operations and staff interactions.

About the GRIT Program

The GRIT program at MHA provides residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. Residents participate in individualized counseling, recovery-focused programming, and community activities such as education, job training, or employment, all within a structured and supportive environment. With locations in Springfield (men’s programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to support recovery, personal growth, and long-term stability, while creating personalized aftercare plans for a successful return to the community.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Valid driver’s license, reliable vehicle, acceptable driving record, and sufficient insurance.
• Master’s Degree in Social Work, Psychology, Mental Health Counseling, or related field required.
• LCSW, LICSW, LMHC, LADC I required. Individuals on track for licensure may be waiver eligible.
• Minimum of 3 years’ clinical experience working with individuals with psychiatric disabilities, trauma, substance use and behavioral challenges.
• Strong clinical assessment and planning skills with the ability to collaborate across multidisciplinary teams.
• Effective communication, leadership, and organizational skills.
• Strong interpersonal skills, patience, caring and compassion.
• Commitment to trauma-informed, person-centered care and professional development.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability
• $70,000-75,000 annually