Clinical Director

Thompson; Matthews (NC); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Salary: $75,000–$90,000/yr

Full benefits

3 weeks PTO + 10 holidays

Health, Dental, Vision + Disability +

401K Match

Education Reimbursement

Referral Bonus

Public Service Loan Forgiveness via 10

State loan repayment program up to $50

Volunteer time off

EAP services

Mileage reimbursement

iPhone and Laptop provided

Growth opportunities

Job summary

Thompson is seeking a Clinical Director, Residential to provide clinical operations oversight across Thompson Residential programs. You will guide program performance, staff development and ensure CQI standards are met, contributing to outcomes for youth ages 0-18 and their families.

The ideal candidate has a master’s or doctoral degree, NC licensure, and at least 3 years of leadership experience. You will coach leaders, set objectives, recruit top talent and maintain trauma-informed,

Qualifications

• Master’s or Doctoral degree and NC clinical licensure.
• 3 years of high performance leadership experience.
• Experience in leadership/management roles and staff development.

Responsibilities

• Provide trauma-informed clinical oversight using CARE principles.
• Coach and provide feedback for staff development.
• Set program objectives, define roles, and prioritize tasks for staff.
• Maintain proactive communication to meet program needs.
• Recruit, interview, and select top talent for programs.
• Address performance issues and replace underperforming staff.
• Foster teamwork, collaboration, and a trusting work environment.
• Ensure CQI processes and program data/outcomes meet standards.
• Oversee records, documentation, and service delivery quality.
• Liaise with stakeholders to represent program needs.

Skills

Leadership experience

Coaching abilities

Trauma-informed approach

Communication skills

Education

Master’s or Doctoral degree in clinical field

Job description

Get to know Thompson!

Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity.

Description

Get to know Thompson! Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity.

Purpose

The Clinical Director, Residential is responsible for clinical operational oversight and performance for Thompson Residential programs. Success will be primarily measured through core data points: financial performance, staff retention/engagement data and program outcomes/quality data. Program leaders are expected to model principles of the Leadership Pipeline as a Leader of Others.

Primary Responsibilities

• Will use a trauma-informed approach in their daily work and interactions with others using the principles of CARE: Developmentally Focused, Family Involved, Relationship Based, Competence Centered, Trauma Informed, and Ecologically Oriented.
• Proactive coaching and feedback to ensure professional development and growth of direct reports.
• Setting programmatic objectives, defining roles, and prioritizing tasks for direct reports.
• Effective proactive communication in all directions (up, down, sideways) to ensure program needs are met.
• Recruit, interview and selection of top tier talent for their program staff.
• Conduct thorough and well-documented assessments of direct reports performance.
• Proactively address performance issues and replace team members who consistently fall short of delivering on their objectives.
• Create an open and trusting environment where teamwork and collaboration is valued.
• Compliance with the agency Continuous Quality Improvement (CQI) process to ensure program data and outcome goals are met.
• Ensure internal and external clinical standards are met regarding records, documentation and general services provided.
• Coordinate and liaison with internal and external stakeholders to represent the program and its needs.
• Act as a role model across the organization for other staff regarding professionalism, positivity and teamwork.
• Respond and address to any client/parent/guardian complaints/concerns.

Leadership Values, Time Appication And Skills/Competencies

• Leaders of others should primarily value: getting results through others (instead of doing themselves), judging success by the success of direct reports and the unit, and displaying visible integrity at all times.
• Leaders of others should spend the majority of their time on the following: annual planning, making time for direct reports, performance management, developing their team and recruitment.
• Leaders of other’s skills that they must display to be successful at this level include: planning, job design, delegating, coaching/giving feedback, performance management, creating rewards and motivation, and communicating/climate setting in their programs.

What does this position offer?

• Starting Pay Range: $75,000 to $90,000 annually
• Fantastic Full-time benefits…
• 3 weeks paid time off (PTO) first year plus 10 paid holidays!
• Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
• 401K Match
• Education Reimbursement
• Referral Bonus
• Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
• Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans
• Paid time off for volunteering in the community
• Free EAP services
• Mileage Reimbursement
• iPhone and Laptop provided for eligible roles
• Multiple opportunities for growth

Minimum Qualifications/Requirements

• Must have valid Driver’s License and meet any credentialing, licensing and privileging standards as it pertains to the program(s) they lead.
• Education requirements for a Clinical Supervisor is a master’s or doctoral degree and an active clinical licensure in NC. Associate licensed clinicians are not eligible to apply.
• Preference will be given to candidates with a clinical supervisor license
• Verified 3 years of work experience as a high performing individual contributor in a related field
• Exposure to leadership/management experiences either through short term project management, coordination, training or actual leadership positions
• Displays the capacity/coachability for future growth and development as a leader

Physical Requirements

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, employees are required to walk, sit, use hands to handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, and depth perception. Employees will perform a wide variety of physical tasks such as standing, walking, running, stooping, bending, climbing stairs and lifting of individuals, which requires strength, coordination, endurance, and agility. The employee must be agile enough to control and rapidly extricate him/herself and children and youths from buildings in case of an emergency. The employee must be capable of running a distance as required in the apprehension of a fleeing youth.

The above statements reflect the usual responsibilities and principal functions of the position and shall not be construed as a complete description of all the work requirements that may be inherent or added to the position.

You’re the right fit for the Clinical Director position if…

• You have a passion for working with youth & adolescents
• You enjoy knowing you’re making an IMPACT on the lives of others
• EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.

Thompson is an Equal Opportunity Employer.

Thompson participates in E-Verify