Clinical Director

Default Brand; Hyannis (MA); On-site; USD 93,600 - 120,640; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA/Dependent Care

Disability insurance

Life insurance

Paid vacation

PFML

Employee Assistance Program

Bonuses & referrals

Auto/Home/Renters discounts

Free courses to become Licensed/Counse

CEU education days

Free meals at select programs

Job summary

High Point & Affiliated Organizations (HPAO) seeks a Clinical Director for its High Point Inpatient Campus in Hyannis, MA. This full-time role requires an independently licensed Behavioral Health Clinician with 3+ years of supervisory experience and 5+ years of counseling in behavioral health.

The position oversees clinical operations, staff development, and regulatory compliance, with a focus on quality care and program effectiveness.

Qualifications

• Must be independently licensed Behavioral Health Clinician (LICSW/LMHC/LMFT/LADC1).
• Master's/Doctoral degree in Human Services related field (psychology or social work).
• Minimum 3 years clinical supervisory experience and 5 years behavioral health counseling experience.

Responsibilities

• Develop and implement goals and objectives for the program to meet performance specifications.
• Implement and review policies and procedures regularly.
• Oversee regulatory compliance (BSAS) and staff scheduling.
• Monitor adequacy and appropriateness of patient care.
• Develop in-service training for staff with training coordinators.
• Establish quality management with CQI/COO and quality team.
• Ensure clinical activities align with plans for quality assurance and staff development.
• Supervise program clinical staff and maintain supervisory notes.
• Provide direct clinical services including evaluations, individual/group/family counseling, crisis management, and aftercare planning.
• Monitor program budget, payment models, and staff productivity.
• Participate in committees and prepare reports.
• Collaborate with other departments to enhance care quality.
• Assist in budget development and monthly reviews.
• Review patient charts for regulatory/licensing compliance.
• Advertise, interview, hire and train new clinical and support staff.
• Participate in RFR processes to maintain and develop programs.
• Prepare reports for licensing/accreditation boards.
• Collaborate with community organizations to improve service delivery.
• Provide ongoing clinical and daily administration for quality care.
• Maintain confidentiality per 42 CFR Part 2 and HIPAA.

Skills

Leadership

Supervision

Communication

Program management

Education

Master's/Doctoral degree in Human Services

Job description

Location: High Point Inpatient Campus - Hyannis, MA
Education: Master's/Doctoral degree in Human Services related field such as psychology or social work
Pay Range: $93,600-$120,640 salaried annually depending on experience, education, and licensure
Status: Full Time; Monday-Friday
Shift: Day Shift (can be flexible; generally, 8am-4:30pm or 9a-5:30pm)

About Us

High Point & Affiliated Organizations (HPAO) is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeast Massachusetts, offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

Clinical Director Requirements

• Must always present as courteous and professional.
• Demonstrated flexibility and ability to perform multiple tasks.
• Must have excellent verbal and written communication skills, including the ability to organize ideas in logical and clear fashion.
• Must have the ability to work with others in cooperative and collaborative manner.
• TB screening.
• Certification in the HPTC approved de‑escalation program.
• Knowledge of basic computer skills and software programs including the ability to learn, use and train HPTC’s electronic medical records.
• Ability to provide leadership and supervision within the unit/program.
• Knowledge of major clinical therapeutic models and behavioral health best practice.
• Knowledge of diagnostic criteria, assessment skills, and case management ability.
• Strong written and verbal communication skills

Clinical Director Duties & Responsibilities

• Develop and implement goals and objectives for the program to meet performance specifications.
• Implement and review policies and procedure on a regular basis.
• Ensure oversight of regulatory, including BSAS performance specifications related to management of clinical staff hiring and scheduling.
• Monitoring of adequacy and appropriateness of patient care.
• Development of in‑service training for staff in collaboration with training coordinators.
• Establishment of quality management program in collaboration with Director of CQI/COO and quality team.
• Ensure that clinical activities are carried out in accordance with HPAO's written plans for quality assurance, utilization review/management and staff growth and development.
• Provide supervision to program clinical staff and maintain supervisory notes.
• Provide direct services to patients, which will include but is not limited to, evaluations of patients, individual, group and/or family counseling, crisis management, and aftercare planning.
• Monitoring of program budget, payment models and productivity of clinical staff.
• Participate on assigned committees and prepare reports as needed.
• Coordinate with other departments/facilities to enhance and ensure quality care.
• Participate in budget development and monthly review process.
• Routinely review patient charts (open and closed) to ensure that the structure and substance are in accordance with licensing and accreditations standards.
• Advertising, interviewing, hiring and training of all new clinical and support staff.
• Participate in RFR processes to maintain current programming and develop new programming.
• Preparation of reports and correspondence in response to licensing and accreditation boards.
• Collaborate and participate in meetings with other community organizations to enhance communication and service delivery within the community.
• Provide ongoing clinical and daily administration of the program to ensure quality care.
• Ensures confidentiality according to 42 CFR Part 2 and HIPAA regulations.
• Other duties as assigned by the Program Director, Site Director, and/or COO.

Clinical Director Duties and Responsibilities – Inpatient Services Specific

• Audit of clinical records to ensure documentation meets regulatory standards and clinical quality.
• Maintain milieu group/daily schedule that meets regulatory requirements.
• Audit of clinical groups completed to ensure appropriateness of materials presented, skills monitoring of staff, and adherence to posted group schedule.
• Facilitate all meetings, case conferences and trainings as required.
• Facilitate/participate Multidisciplinary Treatment Team and Utilization Review.
• After‑hours/on‑call program support for patient clinical emergencies and other program urgent needs on a rotating basis with Clinical Director.
• Support interns seeking placement (based on a number of supervisees to determine capacity).
• Collaborate and participate in meetings with other community organizations to enhance communication and service delivery within the community.
• Act as the identified Human Rights Officer (HRO) for program specific concerns.

Qualifications

• Independently licensed Behavioral Health Clinician, including LICSW/LMHC/LMFT/LADC1
• Master's/Doctoral degree in Human Services related field such as psychology or social work.
• Minimum of three (3) years of clinical supervisory experience and five (5) years of behavioral health counseling experience.

High Point’s main objective is to ensure employees and their families lead fulfilling and healthy lives. We provide resources and support that help build and sustain physical, financial, and emotional well‑being so employees can focus on what matters most.

• Medical, dental, and vision insurance
• Flexible spending accounts and dependent care accounts
• Long‑term and short‑term disability
• Life insurance
• Paid vacation and time off
• PFML
• Employee Assistance Program
• Bonuses and referral incentives
• Discounted auto, home, and renters’ insurance
• Free courses to become a Licensed Counselor or Recovery Coach
• Company‑paid CEU training with education days
• Free meals at select programs, based on availability

Equal Opportunity Employer

Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.