Clinical Director

Advocates; Chandler Hill (MA); On-site; USD 88,000 - 92,000; Full time

Job summary

Advocates is seeking a Clinical Director of BSAS Services to lead the clinical and administrative operations of DPH/BSAS funded residential programs in Massachusetts. The role oversees clinical supervision, program quality, intake management, and billing compliance to ensure high-quality, evidence-based services.

The ideal candidate has a Master's degree with an active independent license and at least 5 years of supervisory experience in behavioral health, with strong leadership, communication,

Qualifications

• Master's degree and an active independent license (LICSW/LMHC/Rehab Counselor/LADC1) with 5 years of supervisory experience.
• Ability to work with diverse populations and understanding of addiction treatment.
• Knowledge of DPH/BSAS regulations and applicable insurance processes.
• Familiarity with Social Security, Medicaid, Medicare and community resources.
• Must perform duties satisfactorily with sound judgment.
• Proficient with MS Office and strong written communication.
• High energy, strong interpersonal skills and teamwork orientation.
• Analytical, numerical, and reasoning abilities; able to use multiple decision models.
• Valid driver's license and access to insured vehicle for transport.

Responsibilities

• Organize staff and staffing in accordance with BSAS contracts and policies.
• Maintain current program policies, procedures, and compliance with BSAS/DPH.
• Oversee fiscal, HR, IT, and maintenance functions in coordination with senior managers.
• Provide clinical supervision and ensure evidence-based services are delivered.
• Supervise Residential Program Director and Case Managers; lead clinical meetings.
• Lead program and staff meetings for education, planning, and evaluating care.
• Network with community providers to maximize intake and census; ensure service delivery.
• Oversee insurance and DPH billing entries and resolutions; ensure on-site operations.
• Attend trainings, maintain licensures, and ensure staff training and certifications.
• Participate in on-call rotation for crisis consultation; conduct staff evaluations.
• Maintaina professional internal/external communications and safety standards.

Skills

Supervisory experience

Interpersonal skills

Communication skills

MS Office proficiency

Driver's license

Education

Master's degree

Independent License (LICSW/LMHC/Rehab Counselor/LADC1)

Job description

Overview

Salary: $88,000-$92,000

The Clinical Director of BSAS Services is responsible for the successful administration and management of the clinical services of the Department of Public Health, Bureau of Substance Addiction Services funded residential services and programs assigned. They provide clinical and administrative supervision to all employees who work in the residential services and assigned programs. They oversee all clinical services for the DPH/BSAS funded programs, group facilitation, intake management and billing management.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’rea nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

Master's Degree

Shift

First Shift

Responsibilities

• Organize staff and staffing functions in accordance with Department of Public Health, Bureau of Substance Addiction Services Contract.
• Maintain up-to-date program policies and procedures, ensuring the program complies with BSAS and DPH expectations.
• Manage and streamline administrative processes and requirements in consultation with affiliated senior managers or designees including but not limited to Fiscal Services, Human Resources, Information Services and Maintenance functions.
• Ensure clinical, evidenced based services are provided within the program
• Supervise the Residential Program Director and Case Managers
• Facilitate clinical team meetings.
• Lead/co-lead program and staff meetings for the purpose of education, skill growth, program planning, evaluating resident care, and improving program functioning.
• Network with community providers, both internally and externally, to maximize intakes, maintain a full program census, and ensure effective service delivery.
• Responsible for fiscal management to ensure that the behavioral health services meet expectations.
• Responsible for maintaining a full program census.
• Responsible for insurance and DPH billing entries and resolution.
• Provide on-site management of clinical and administrative operations of individual programs as assigned.
• Attend and actively participate in all trainings assigned; maintain necessary licensures and certifications.
• Ensure that staff receives appropriate certifications and training to perform duties adequately.
• Participate in the on-call rotation through 24-hour availability for consultation and emergency crisis intervention.
• Ensure that regular performance evaluations are conducted for all employees in programs as assigned.
• Ensure that the clinical integrity of client programs and services are maintained.
• Maintain constructive and productive internal and external communications with staff, managers, providers, vendors, and funding sources.
• Ensure health and safety of clients and staff through compliance with agency policies, OSHA and other safety standards.
• Ensure all paperwork, reports, trainings are up-to-date and completed within the expected timelines.
• Perform physical intervention in the event of a client crisis.
• Attends and actively participates in supervision and staff meetings.

Qualifications

• Masters degree in related field and a current Independent License in the followingdisciplines plus 5 years supervisory experience: LICSW, LMHC, Rehab Counselor, LADC1.
• Strongly prefer candidate will have a demonstrated understanding of and competence in serving culturally diverse populations and addiction.
• Knowledge of and ability to implement all DPH/BSAS regulation
• Working knowledge of Social Security, Medicaid, Medicare, Commercial Insurance, and community resources.
• Must be able to perform each essential duty satisfactorily.
• Must have sensitivity to the needs of the population.
• Proficiency with MS Office Suite.
• High energy level, superior interpersonal skills and ability to function in a team atmosphere.
• Strong analytical, numerical and reasoning abilities.
• Ability to execute a variety of decision-making models.
• Ability to communicate effectively in writing, and ability to use good judgment.
• Ability to read English and communicate effectively in the primary language of the programs as assigned.
• Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport persons served.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.