Clinical Coordinator, LINK

Breaking Ground; New York (NY); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Breaking Ground seeks a Clinical Coordinator to supervise Case Managers and implement Harm Reduction and Housing First strategies to deliver high-quality care for clients.

The role requires NYS LMSW licensure and at least 3 years of relevant experience, with supervisory responsibilities. You will work during business hours with on-call availability for emergencies and special projects, collaborating with outreach teams to support housing placement and client progress.

Qualifikationen

• NYS Licensed Masters Social Worker (LMSW) required.
• 3+ years of experience with related populations; supervisory and administrative experience preferred.
• Clinical understanding of Housing First, client-centered motivational interviewing, Harm Reduction models, behavioral and medical health systems.

Aufgaben

• Supervise a team of Case Managers.
• Provide regular, structured supervision meetings for direct reports.
• Promote strategies for case management using Housing First, Harm Reduction, CPI, motivational interviewing and trauma-informed care.
• Develop and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely.
• Interview and assess potential clients.
• Provide clinical direction and leadership to the program, troubleshoot and strategize around client engagement and challenging behaviors.
• Promote housing placement as a success metric and ensure clients are ready for housing placement.
• Oversee development and implementation of service plans and documentation.
• Assess and evaluate client functioning.
• Supervise and conduct case conferences.
• Coordinate care with multiple service providers, especially outreach teams.
• Work with outreach teams to help clients succeed in transitional housing.
• Support and guide front line staff in de-escalating conflicts.
• Perform other duties as assigned.

Kenntnisse

Supervision

Case management

Crisis intervention

Communication

Trauma-informed care

Bilingual preferred

Ausbildung

Master's in Social Work (MSW)

Tools

MS Office Suite (Word/Excel/Outlook)

Microsoft Teams

Access databases

Jobbeschreibung

Reporting to the Assistant Director, Programs, Connect to Care the Clinical Coordinator supervises Case Managers and ensures the utilization of Harm Reduction and Housing First strategies and other best- practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives.

The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supervise a team of Case Managers
• Provide regular, structured supervision meetings for direct reports
• Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice
• Develop and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely
• Interview and assess potential clients
• Provide c linical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors
• Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement
• Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely
• Assess and evaluate client functioning
• Supervise and conduct case conferences
• Coordinate delivery of care with multiple service providers, particularly outreach teams.
• Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness.
• Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict
• Perform other duties as assigned

MINIMUM QUALIFICATIONS:

• NYS Licensed Masters Social Worker (LMSW) required
• Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred
• Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients
• Experience with crisis intervention, including, risk assessments and incident management
• Ability to work successfully with a wide range of internal and external stakeholders
• Demonstrated success in working in a fast-paced environment with multiple priorities
• Ability to delegate and motivate staff to achieve deliverables
• Ability to communicate (verbally and written) with diverse populations and stakeholders
• Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required
• Bilingual preferred