Clinical Coordinator (Full Time) - Villanova Center-Jefferson Health

Jefferson Health; Pennsylvania; On-site; USD 50,000 - 70,000; Full time

Job summary

Jefferson Health is seeking a full-time Clinical Coordinator to ensure efficient office operations and patient scheduling in a dynamic healthcare environment. This role includes diverse responsibilities such as managing inventory, coordinating insurance requirements, and facilitating daily clinical activities for optimal patient care.

Qualifications

• Minimum of 2 years' experience in an office setting.
• High School Diploma or GED required.
• Proficiency with EMR and e-commerce platforms.

Responsibilities

• Coordinate daily operations to ensure smooth workflow.
• Manage inventory and payments for retail products.
• Schedule patient appointments and procedures.

Skills

Communication

Organization

Problem Solving

Education

High School Diploma or GED

Tools

EMR

Shopify

Job description

Job Details

The duties of the Clinical Coordinator focus on maintaining a pleasant and efficient office environment for patients, staff, and physicians. This includes coordinating daily operations to ensure smooth workflow through effective handling of all issues.

This position is full-time, Monday through Friday, day shift, 40 hours per week.

Job Description

ESSENTIAL FUNCTIONS:

1. Evaluate utilization of clinical office time for physicians and work closely with the Operations Manager to make necessary adjustments.
2. Manage inventory and payments for all retail products (in-house store and e-commerce platform).
3. Coordinate customer scheduling, including MRI-PET scan check-in/check-out, appointments, testing, and procedures.
4. Coordinate referrals and insurance requirements by obtaining and confirming patient information to maximize benefits, while ensuring compliance with local payer coverage policies.
5. Understand all scheduling processes to ensure accurate physician/service referrals, appointments, and outpatient services/exams scheduling.
6. Maintain consistent communication with the city office and provide coverage as needed.
7. Collaborate with administrative staff and maintain professional relationships.
8. Identify opportunities to improve efficiencies and expand services.
9. Review and approve office supply orders.
10. Coordinate daily clinical office activities.
11. Cover front desk duties, including patient appointments, test scheduling, and supplement sales.
12. Attend and complete EMR (Electronic Medical Record) training; stay proficient and knowledgeable in EMR use.
13. Utilize and stay current with EMR tasking functions.
14. Use and become proficient with the e-commerce Shopify platform for supplement orders, reporting, and inventory tracking.
15. Submit service requests for phones, faxes, computers, printers, and scanners.
16. Perform other duties as assigned.

Educational/Training Requirements:

High School Diploma or GED required.

Experience Requirements:

Minimum of 2 years' experience in an office setting.

Work Shift

Day shift, United States of America.

Worker Sub Type

Regular

Primary Location

789 East Lancaster Avenue, Villanova, Pennsylvania, United States of America

Jefferson, located in the greater Philadelphia region, Lehigh Valley, Northeastern Pennsylvania, and southern New Jersey, is reimagining healthcare and higher education to create value. With over 65,000 staff, Jefferson provides high-quality, compassionate clinical care, educates future professionals, and conducts research. Founded in 1824, Jefferson comprises 10 colleges and three schools with over 200 programs for more than 8,300 students. Jefferson Health is a top-ranked, not-for-profit health system serving millions annually through numerous hospitals and outpatient locations. Jefferson Health Plans has been providing broad health coverage options for over 35 years.

Jefferson is committed to equal opportunity employment and education, regardless of age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, citizenship, military or veteran status, disability, or other protected status.