Clinical Coordinator (Full Time) - Villanova Center-Jefferson Health

Thomas Jefferson University & Jefferson Health; Lansdale, Buffalo (Montgomery County, NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Clinical Coordinator to ensure a smooth and efficient office environment. This role involves managing daily operations, coordinating patient scheduling, and maintaining inventory for retail products. The ideal candidate will have a strong background in office coordination, excellent customer service skills, and proficiency in EMR systems. Join a dynamic team dedicated to providing top-notch patient care and support, where your contributions will directly impact the efficiency of healthcare services. If you're passionate about enhancing patient experiences and improving office operations, this is the perfect opportunity for you.

Qualifications

• 2+ years of experience in an office setting required.
• Proficient in EMR systems and e-commerce platforms.

Responsibilities

• Coordinate daily operations and manage office workflow.
• Handle scheduling, referrals, and insurance requirements.

Skills

Office Coordination

Customer Service

Inventory Management

Scheduling

EMR Proficiency

E-commerce Management

Education

High School Diploma or GED

Tools

Shopify

Job description

Job Details

The duties of the Clinical Coordinator focus on maintaining a pleasant and efficient office environment for patients, staff, and physicians. This includes coordinating daily operations to ensure smooth workflow and efficient handling of all issues.

Work Schedule: Full Time, Monday through Friday, Day shift, 40 hours per week

Job Description

Essential Functions:

1. Evaluate utilization of clinical office time for physicians and work closely with the Operations Manager to make necessary adjustments.
2. Manage inventory and payments for all retail products (in-house store and e-commerce platform).
3. Coordinate customer scheduling, including MRI-PET scan imaging check-in/check-out, appointments, testing, and procedures.
4. Coordinate referrals and insurance requirements by obtaining and confirming patient information to maximize benefits, ensuring compliance with local payer coverage determinations.
5. Maintain knowledge of all scheduling processes to ensure accurate referrals, appointments, and outpatient service/exam scheduling.
6. Communicate consistently with the center city office and provide coverage as needed.
7. Collaborate with administrative staff to maintain professional working relationships.
8. Identify opportunities to improve efficiencies and expand services.
9. Review and approve office supply orders.
10. Coordinate daily clinical office activities.
11. Cover front desk tasks, including patient appointments, test scheduling, and supplement sales.
12. Attend and complete EMR (Electronic Medical Record) training and stay proficient in its use.
13. Utilize and stay current with the tasking functions of the EMR.
14. Use and become proficient with the e-commerce Shopify platform for supplement orders, reporting, and inventory tracking.
15. Submit service requests for phones, faxes, computers, printers, and scanners.
16. Perform other duties as assigned.

Educational/Training Requirements:

High School Diploma or GED required.

Experience Requirements:

Minimum of 2 years' experience in an office setting.

Work Shift

Day shift, Monday through Friday, United States of America.

Worker Sub Type

Regular

Primary Location

789 East Lancaster Avenue, Villanova, Pennsylvania, United States of America