Clinical Coordinator (32241)

GI Alliance; Austin (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

GI Alliance in Austin, TX is seeking a Clinical Coordinator to support daily clinical operations, staffing, and workflow coordination. The role leads frontline clinical activities and partners with clinic management to ensure smooth patient care.

Responsibilities include coordinating Medical Assistant assignments, maintaining supplies, and guiding operational changes while supporting patient flow and provider needs.

Qualifications

• Must hold Medical Assistant certification.
• Minimum two years of Medical Assistant or comparable clinical experience.
• Previous lead or coordination experience is preferred.
• Experience in a physician practice or outpatient setting is a plus.

Responsibilities

• Ensure exam rooms and equipment are ready for daily operations.
• Coordinate daily MA assignments based on schedules.
• Monitor clinic readiness and address issues affecting patient care.
• Oversee supply inventory and log maintenance.
• Facilitate daily clinical huddles and communicate workflows.
• Provide hands-on clinical coverage during shortages or high volume.

Skills

Staff coordination

Communication

Problem solving

Organizational skills

Leadership

Education

High school diploma or equivalent

Medical Assistant certification

2+ years MA/clinical experience

Job description

Position Summary

The Clinical Coordinator supports the daily clinical operations of assigned clinics by coordinating staffing, clinic readiness, supplies, workflows, and clinical support. This role serves as a frontline clinical lead and works closely with clinic management to ensure efficient operations and continuity of patient care.

Qualifications

• High school diploma or equivalent required.
• Medical Assistant certification required.
• Minimum of two years of Medical Assistant or comparable clinical experience required.
• Previous lead, coordinator, or other demonstrated leadership experience preferred.
• Experience in a physician practice, specialty clinic, or outpatient setting preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to coordinate multiple priorities in a fast-paced clinical environment.
• Ability to provide operational direction to peers while maintaining positive working relationships.
• Ability to recognize and appropriately elevate staffing, workflow, or operational concerns.

Essential Duties And Responsibilities

Daily Clinical Operations

• Ensures exam rooms, clinical areas, and equipment are prepared and functional for daily operations.
• Monitors overall clinic readiness and addresses or escalates issues that could disrupt patient care or provider workflow.
• Ensures autoclave, sterilization, and wet-room processes are completed appropriately and required logs are maintained.
• Helps maintain organized, efficient, and patient-ready clinical spaces throughout the day.

Staffing Coordination

• Coordinates daily Medical Assistant assignments based on provider schedules and operational needs.
• Communicates assignments, schedule changes, and coverage plans to clinical staff.
• Identifies staffing gaps and serves as the first operational resource for same-day staffing shortages.
• Coordinates available coverage and escalates unresolved staffing needs to the Market Site Manager.
• Adjusts clinical assignments throughout the day when necessary to support patient flow and provider needs.

Clinical Supplies & Inventory

• Oversees day-to-day clinical supply inventory and monitors supply levels.
• Identifies upcoming supply needs and communicates shortages or concerns.
• Verifies supply deliveries and ensures supplies are appropriately stocked and organized.
• Supports the Assistant Manager with medication inventory processes and related clinical supply needs.

Workflow & Communication

• Facilitates daily clinical huddles and communicates staffing updates, workflow changes, and operational priorities.
• Serves as a frontline resource for routine clinical workflow questions and concerns.
• Coordinates implementation of established workflows and operational changes within the clinical team.
• Identifies barriers affecting patient flow, provider support, or clinic efficiency and works with clinic management toward resolution.
• Conducts periodic chart preparation audits in coordination with the Assistant Manager.

Hands-On Clinical Support

• Maintains competency in applicable Medical Assistant responsibilities and clinical workflows.
• Provides direct clinical coverage during staffing shortages, high-volume periods, or other operational disruptions.
• Assists with patient flow and provider support when additional clinical coverage is needed.
• Helps ensure staffing challenges do not unnecessarily disrupt patient care or clinic operations.

Team Leadership & Support

• Provides day-to-day operational direction and support to Medical Assistants.
• Reinforces established clinical workflows, policies, procedures, and expectations.
• Supports onboarding and training of new clinical team members as assigned.
• Promotes teamwork, accountability, professionalism, and effective communication within the clinical team.
• Identifies recurring operational or staff concerns and communicates them to the Market Site Manager for appropriate follow-up.

Leadership Scope

The Clinical Coordinator serves as a frontline lead and coordinator and does not have formal direct reports. The role may coordinate daily assignments, provide operational direction, reinforce established expectations, and support staff with day-to-day clinical needs. Formal corrective action, performance evaluations, hiring, termination, and other employment decisions remain the responsibility of management.

Key Accountability

The Clinical Coordinator is accountable for ensuring assigned clinics are operationally ready each day and that frontline clinical operations run smoothly and consistently.