Clinical Coordinator

BUILDING COMMUNITIES TODAY FOR TOMORROW, INC.; Baltimore (MD); Hybrid; USD 65,000 - 90,000; Full time

Job summary

BUILDING COMMUNITIES TODAY FOR TOMORROW, INC. in Baltimore, MD seeks a Clinical Coordinator (LCSW-C) for a full-time hybrid role blending on-site coordination with remote tasks to support treatment planning and delivery of behavioral health and rehabilitation services.

You will review referrals, maintain client records, track service utilization, and liaise with clinicians, families, and community partners while supporting program evaluation and quality improvement initiatives.

Qualifications

• Strong communication and professional documentation with clients, families, and teams.
• Knowledge of behavioral health principles and care coordination.
• Familiarity with clinical data and outcome-focused practices.
• Ability to review referrals and maintain accurate records.
• Experience with electronic health records and standard office software.
• Hybrid work experience and ability to coordinate with partners.

Responsibilities

• Review referrals and coordinate clinical services.
• Maintain and organize client records.
• Track service utilization and outcomes for programs.
• Communicate with clinicians, case managers, families, and community partners.
• Support treatment planning and quality improvement initiatives.
• Participate in team meetings and staff onboarding.

Skills

Strong communication

Documentation

Coordination

EHR proficiency

Team collaboration

Time management

Problem-solving

Education

Bachelor's or higher in Social Work / Psychology / Counseling / Nursing / Public Health

Licensure or certification preferred

Job description

Company Description

BUILDING COMMUNITIES TODAY FOR TOMORROW, INC. provides comprehensive behavioral health and supportive services to individuals and families facing challenges such as behavior disorders, chronic mental illness, mood and anxiety disorders, post-traumatic stress, and family-related concerns. The organization offers psychiatric rehabilitation, therapeutic behavioral services, mentoring, and school-based therapeutic programs to promote stability and resilience. Services extend across the continuum of care, including after-care support and residential programs, to help participants maintain long-term progress. Team members work collaboratively with community partners, schools, and families to build healthier, more sustainable futures for those they serve.

Role Description

The Clinical Coordinator must be a LCSW-C. This is a full-time position based in Baltimore, MD with a hybrid work arrangement, combining on-site responsibilities with some work-from-home flexibility. The role involves coordinating clinical services and schedules, supporting treatment planning, and ensuring that therapeutic, psychiatric rehabilitation, and behavior services are delivered in accordance with agency standards and regulatory requirements. Day-to-day tasks include reviewing referrals, maintaining client records, tracking service utilization, and communicating with clinicians, case managers, families, and community partners to support continuity of care. The Clinical Coordinator will assist with data collection for program evaluation, help identify service gaps, and support quality improvement initiatives. This position also involves participating in team meetings, supporting documentation accuracy, and helping new staff understand program workflows and expectations.

Qualifications

• Strong Communication skills, including clear documentation and professional interaction with clients, families, and multidisciplinary teams.
• Knowledge of Medicine and Patient Care principles relevant to behavioral health, psychiatric rehabilitation, and community-based services.
• Familiarity with Critical Care Medicine concepts and their implications for coordinating care with medical and behavioral health providers.
• Ability to conduct and interpret basic Research related to program outcomes, evidence-based practices, and quality improvement.
• Experience in mental or behavioral health settings, such as outpatient, school-based, residential, or community programs.
• Strong organizational, time management, and problem-solving skills, with attention to detail in record-keeping and compliance.
• Proficiency with electronic health records and standard office software; comfort working in a hybrid environment.
• Relevant education in social work, psychology, counseling, nursing, public health, or a related field; licensure or certification in a clinical or human services discipline is preferred but not required depending on experience.