Clinical Consultant – Radiology Informatics (PACS)

Philips; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Philips is seeking a Clinical Consultant in Radiology Informatics to coordinate user training, conduct product demos, and implement clinical workflows. The successful candidate will be a key player in transforming healthcare delivery, with responsibilities that span from user support to international collaboration. This role requires strong technical and communication skills, ideally with a background in clinical imaging and radiology workflows, offering a good compensation package and opportunities for professional development.

Benefits

Annual incentive bonus

Company car

Family friendly policies

Flexible benefits

Access to Philips University

Qualifications

• 2+ years of relevant experience or vocational education with 4+ years.
• Experience in a radiology department and understanding of radiology workflows.
• Fluent in English with excellent communication and presentation skills.

Responsibilities

• Coordinate activities for application configuration, user training, and product commercialization.
• Document workflows, facilitate handover, and mentor customers.
• Execute training programs for clinical users and support User Acceptance Testing.

Skills

Communication

Technical Proficiency

Interpersonal Skills

Adaptability

Education

Bachelor's degree or clinical degree in Radiography, Radiotherapy, Medical Imaging, Clinical Science and Technology

Tools

MS Office Products

RIS

PACS

Job description

Job TitleClinical Consultant – Radiology Informatics (PACS)

Job Description

As a clinical consultant in our Radiology Informatics organization, you will be responsible for coordinating and implementing activities required to provide application configuration, user training, product commercialization, trade show support, product demos, call escalation handling and system workflow integration.

Your role:

• You will be part of a fast-growing, expert Informatics Team and help lead the way in transforming healthcare delivery. You will connect patients with hospitals, contributing to healthcare innovation and improving lives every day. You'll be at the forefront of radiology informatics, providing essential applications consultation and workflow expertise for solutions installations across our install base
• You will be part of the Radiology Informatics Northern Europe Team – a highly skilled, dynamic and motivated team working within both service and sales. You will report directly to the Clinical Consultant Implementation Leader for Northern Europe
• In addition to supporting customers locally (UKI), you will occasionally assist with requests from our global application team, which will require some international travel across Europe
• You will collaborate in project teams to configure clinical workflows and serve in a consultative role, ensuring smooth delivery and successful implementation of VUE PACS solutions
• You will develop and execute training programs for clinical users; support the creation and execution of User Acceptance Testing (UAT) for the solution’s go-live
• You will own the resolution of defects related to clinical UI and workflows, and mentor customers in system maintenance
• You will document as-built workflows, facilitate handover to service support, and participate in developing new solutions and product functionalities
• From a competitive salary, annual incentive bonus and company car to family friendly policies, flexible benefits and access to Philips University, a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about all the benefits on offer.

You're the right fit if:

• You hold a bachelor’s degree and 2+ years of relevant experience or vocational education and 4+ years of relevant experience (a clinical degree in Radiography, Radiotherapy, Medical Imaging, Clinical Science and Technology is preferred)
• You have experience in a radiology department and a good understanding of radiology workflows
• You have experience with RIS and PACS
• You hold a radiographer license or have worked as a PACS administrator (preferred)
• You are tech savvy and proficient with MS Office Products
• You have experience with application training and/or consulting
• You have a fluent level of English and excellent oral and written communication and presentation skills
• You are motivated team player, adaptable and have great interpersonal skills
• You hold a driving license and have flexibility to travel within UK and Ireland (up to 70% of the time). You are also flexible to travel to additional locations across Europe as required.

Please note that due to the role working in the healthcare environment, a standard DBS (Disclosure and Baring Service) criminal record check will be required.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This role is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

About Philips UKI

In the UK, we are recognised as a Disability Confident employer and are proud to be part of the Armed Forces Covenant & Mental Health at Work Commitment. We welcome all applicants including those from minority backgrounds, LGBTQIA+ and individuals living with a disability.

Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.

For more information, read our Inclusion and Diversity Policy and, to know more about your Human Rights, we encourage you to view this report.

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