Research Analyst

Lakeshore Technical College; Town of Cleveland (WI); Presencial; USD 52.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Tuition reimbursement

Retirement savings plan

Life and disability insurance

Wellness programs

Descripción de la vacante

Lakeshore Technical College is seeking a Research Analyst to collect and analyze data from multiple sources to support planning, reporting, and program evaluation.

The role emphasizes statistical analysis, data visualization, and translating findings into actionable insights for college leadership and stakeholders. Collaboration with Institutional Effectiveness is essential, with focus on accreditation and continuous improvement.

Formación

• Bachelor’s degree from a regionally accredited college or university in a related discipline required.
• Two to three years of related occupational experience required.
• Knowledge of Lakeshore's mission and ability to work with stakeholders.

Responsabilidades

• Collect and extract data from multiple sources including ERP, LMS, and databases.
• Develop operational and executive reports and dashboards.
• Perform statistical analysis, data mining, data modeling, predictive analytics, and trend analysis.
• Translate complex data into clear reports and executive summaries for stakeholders.
• Provide data for accreditation processes and regulatory reporting.
• Respond to ad hoc data requests to support decision-making.

Conocimientos

Data analysis

Statistical methods

Data visualization

SQL

Tableau

Power BI

Excel

Communication

Time management

Teamwork

Educación

Bachelor’s degree in related discipline

Herramientas

SQL databases

Tableau

Power BI

Descripción del empleo

Benefits

Full-time Benefits

• Competitive health, dental, and vision insurance
• Up to $3,000 in tuition reimbursement annually | Professional development and growth opportunities
• 7.2% Wisconsin Retirement System (WRS) savings - matched dollar for dollar | 403(b) and 457 retirement savings options
• College paid life and disability insurance | Health and dependent care Flex Spending Accounts
• Onsite fitness center and walking path | Up to 8 weeks paid New Child Leave
• Onsite wellness screenings I Relocation assistance available

• Lakeshore also offers generous paid time off starting with 15 days of vacation, 9 days of sick time, 6 days of personal leave,
• 10 holidays, and a one-week winter break.

Additional Perks

• Local discounts on food, entertainment, and events | Discounts on cell phone plans and rental cars
• Common Read events | Culinary experiences from onsite emerging chefs | Identity theft protection
• "Dress for your day" | Employee recognition and appreciation events
• Campus closed six Fridays during the summer

Benefits begin the first of the month coinciding with or following hire.

For additional information on our vast array of benefits, read through our benefits guide.

Overview

NOTE: Compensation determinations will be made based on meeting the years of relevant occupational experience and the educational requirements.

POSITION SUMMARY: Performs research and conducts comprehensive data analysis to support the College’s strategic planning, operational decision-making, accreditation, state/federal/compliance reporting, program evaluation, and continuous improvement initiatives. This position collects, analyzes, interprets, and validates data from multiple internal and external sources; identifies trends and patterns; performs statistical and predictive analysis; and translates complex findings into meaningful, actionable insights for stakeholders. This position is also responsible for mandatory state and federal reporting functions for the college. The Research Analyst plays a key role in monitoring institutional performance, supporting accreditation and improvement systems, evaluating academic programs, conducting labor market and environmental research, and ensuring data integrity. This position maintains confidentiality and ethical research practices and provides exceptional customer service to internal and external stakeholders. Provides an exceptional customer service experience to both internal and external customers throughout every interaction.

REASONABLE ACCOMMODATIONS/ADA: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities

ESSENTIAL JOB FUNCTIONS (Other duties may be assigned):

(50%) Data Analysis and Report Development

• Collect and extract data from multiple sources including the student ERP system, Learning Management System (LMS), internal and external databases, and other relevant systems.
• Clean, validate, and standardize data to ensure accuracy, integrity, and completeness.
• Utilize relational databases and reporting tools to develop operational and executive-level reports and dashboards.
• Perform statistical analysis, data mining, data modeling, predictive analytics, and trend analysis using appropriate analytical tools and techniques.
• Forecast trends and identify emerging opportunities based on historical and current data.
• Translate complex data into clear, understandable reports, dashboards, and executive summaries.
• Communicate key findings and actionable insights to college stakeholders.
• Create reports and provide data to support and monitor accreditation processes and requirements.
• Process data submissions to federal and state entities, such as Integrate Postsecondary Education Data System (IPEDS), the WTCS Client Reporting System and other regulatory agencies.
• Perform qualitative and quantitative analysis for evaluation of academic programs and overall college effectiveness.
• Provide data analysis and reporting support for grant development and grant compliance activities.
• Track, analyze, and monitor benchmarks, targets, and key performance indicators (KPIs).
• Maintain and update College Fast Facts intranet pages (Bridge).
• Respond to ad hoc data requests in a timely manner to support institutional decision-making.

(35%) Quality Review and Continuous Improvement

• Collaborate with the Institutional Effectiveness Manager regarding institutional improvement planning.
• Conduct systematic review and evaluation of academic program performance.
• Provide analytical support for accreditation and institutional improvement planning systems.
• Partner with cross-functional teams to identify areas for process and performance improvement based on data findings.
• Provide consultation and guidance to college personnel regarding reporting requirements, accreditation metrics, program review, and improvement initiatives.
• Serve on the Process and Data Governance Committee and other committees as assigned.
• Participate in Wisconsin Technical College System (WTCS) statewide committees related to institutional research and reporting, as applicable.

(15%) Research and Institutional Studies

• Conduct research to evaluate program effectiveness and student outcomes.
• Coordinate research processes for adding, suspending, or discontinuing academic programs.
• Perform employer needs assessments, occupational analysis, competitive analysis, and labor market research.
• Coordinate and conduct college and Wisconsin Technical College System surveys, including deployment and submission.
• Coordinate and conduct the College’s environmental scan to support strategic planning efforts.

Qualifications

EDUCATION AND EXPERIENCE:

• Bachelor’s degree from a regionally accredited college or university in a related discipline required.
• Two to three years of related occupational experience required.

Note: May consider candidates with alternative combinations of education and experience consistent with the College's equivalency guidelines.

KNOWLEDGE, SKILLS, AND ABILITIES:

KNOWLEDGE

• Knowledge of Lakeshore's mission, vision, strategic direction, and standards of excellence.
• Programming background and course work in data mining, statistics, and research methodology preferred.

SKILLS

• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, etc.)
• Proficient in data analysis tools (e.g., SQL, Tableau, Power BI), data warehouse concepts, and data manipulation techniques.
• Proficient in analyzing complex data sets, identifying patterns, and drawing meaningful conclusions.
• Understand business operations and key performance indicators.
• Able to connect data insights to business goals.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Effective interpersonal skills and customer service skills.
• Strong critical thinking and problem-solving skills.

ABILITIES

• Adapt quickly to new and changing technology.
• Perform work accurately and thoroughly, with a high level of accountability and attention to detail.
• Work independently, as part of a team and/or with minimal supervision.
• Present self in a professional, ethical and respectful manner at all times.
• Use discretion and maintain a high level of confidentiality.
• Prioritize and manage multiple projects or tasks, maintaining deadlines.
• Establish and maintain effective working relationships and relate successfully with staff, students and all stakeholders.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment may require multi-tasking.
• The noise level in the work environment is usually moderate.
• Must be able to work with frequent interruptions.

CONDITION(S) OF EMPLOYMENT:

• Employment conditional on completion of a Background Information Disclosure (BID) with the results acceptable to the College.

This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed. Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives.