Clinical Case Manager II

Volunteers of America Los Angeles; Burbank (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading non-profit organization is seeking a Clinical Case Manager II to provide individualized care to clients with complex needs. The role involves conducting assessments, developing case plans, and advocating for clients to facilitate successful societal re-entry. Candidates must have a Master's degree and relevant experience in human services.

Benefits

Competitive medical, dental, and vision benefits

Retirement benefits

Qualifications

• Master's degree required.
• Current BLS certification needed.
• 2 years of human services experience with complex clinical cases.

Responsibilities

• Handle caseloads of higher acuity clients.
• Conduct comprehensive screenings and assessments.
• Advocate for clients with various bodies.

Skills

Advocacy

Crisis Intervention

Counseling

Assessment

Education

Master's degree in social work, psychology, or counseling

Registered as an Associate Clinical Social Worker (ASW) or Associate Marriage and Family Therapist (AMFT)

Job description

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VOALA

Helping Our Most Vulnerable Change Their Life Stories

About Us:

VOALA

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides various social services to Los Angeles area communities including Head Start, Upward Bound, veterans’ services, homeless shelters, low-income housing, and drug and alcohol rehabilitation. Learn more at www.voala.org.

Pay Rate:

$32.18 - $33.87 Per Hour

Benefits:

VOALA offers competitive medical, dental, vision, and retirement benefits.

Job Summary and Purpose:

The Clinical Case Management Team provides clients with high acuity and co-morbidities individualized care through service linkages, counseling, treatment planning, and crisis intervention to prepare individuals for success. The Clinical Case Manager II offers Intensive Case Management to clients with multiple psychological co-morbidities for successful societal re-entry.

Duties and Responsibilities:

• Handle caseloads of higher acuity clients.
• Conduct comprehensive screenings and assessments to gather functional, environmental, psycho-social, financial, employment, housing, educational, and health information.
• Assess barriers and develop case plans.
• Coordinate planning with clients to meet needs and provide support systems.
• Coordinate case conferences, monitor progress, and assist clients in meeting goals.
• Advocate for clients with judicial, community, social, and administrative bodies.
• Network with referral agencies, community resources, and family supports.
• Participate in outreach events.
• Perform other tasks to meet program goals.

Qualifications:

Requirements:

• Pass fingerprint clearance, background check, and employment verifications.
• Current TB screening and immunization records.
• Copy of current professional license (if applicable).
• Current BLS certification.
• Valid driver’s license.
• Complete all required trainings within 30 days of hire.

Education:

• Master's degree in social work, psychology, or counseling from an accredited institution.
• Registered as an Associate Clinical Social Worker (ASW) or Associate Marriage and Family Therapist (AMFT).

Experience:

• At least 2 years of human services experience with a focus on complex clinical cases, including homelessness, addictions, underserved populations, or prison re-entry.
• Minimum of 1000 supervised hours toward licensure (LCSW or LMFT).

Preferred Qualifications:

• 3 years of clinical experience in relevant program areas.

Volunteers of America is an Equal Opportunity employer and participates in E-Verify. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics.