Clinical Case Manager BH Field

4004 Aetna Medicaid Administrators; University Place (LA); On-site; USD 54,000 - 117,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

Paid time off

Retirement savings

Job summary

CVS Health is seeking a licensed clinician to apply advanced clinical judgement, coordinate provider collaboration, and manage psychosocial wraparound services to optimize member health outcomes.

The role requires active licensure (LCSW/LPC/LMFT), extensive case management, strong communication and motivational interviewing skills, and meticulous documentation. Travel up to 125 miles for field visits is required; 40-hour full-time schedule with some evenings.

Qualifications

• Current/Active Clinical Licensure (LCSW, LPC, LMFT).
• Case Management experience.
• Strong customer service orientation and problem solving.
• Excellent Communication/Telephonic skills.
• Excellent motivational interviewing skills/ability to build rapport and trust telephonically.
• Excellence in documentation and respecting compliance/regulatory standards.
• Highly organized, self-driven with no direct supervision.
• Time management skills.
• Ability to travel within 125 miles round trip for 1 day in the field.
• Variable work schedule with ability to work 2 days weekly until 9pm local time.

Responsibilities

• Applies advanced clinical judgement to facilitate appropriate member physical health and behavioral healthcare.
• Implements strategy to assess and plan care, direct provider collaboration, and coordinate psychosocial wraparound services.
• Instructs the application of available resources to produce optimal, cost-effective outcomes.

Skills

Case management

Customer service

Communication

Motivational interviewing

Documentation/compliance

Time management

Organization

Technology proficiency

Field travel (125 miles)

Evening schedule (2 days until 9pm)

Education

LCSW

LPC

LMFT

Bachelors/Masters degree

CCM Certification

Tools

No specific software listed

Job description

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

Applies advanced clinical judgement to facilitate appropriate member physical health and behavioral healthcare. Implements strategy to assess and plan care, direct provider collaboration, and coordinate psychosocial wraparound services. Instructs the application of available resources to produce optimal, cost-effective outcomes.

Minimum Requirement

• Current/Active Clinical Licensure (LCSW, LPC, LMFT)
• Case Management experience
• Strong customer service orientation and problem solving
• Excellent Communication/Telephonic skills
• Excellent motivational interviewing skills/ability to built rapport and trust telephonically
• Excellence in documentation and respecting compliance/regulatory standards
• Highly organized, remain self-driven without direct supervision
• Manage time effectively
• Achieve performance metrics
• Technology proficiency
• Ability to travel within 125 miles round trip for 1 day in the field
• Variable work scheduled with ability to work 2 days weekly until 9pm local time

Preferred Qualifications

• Bachelors and/or Master's Degree
• CCM Certification
• Previous experience in Managed Care Organization
• Education Master's Degree

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $54,095.00 - $116,760.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/24/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.