Clinical Case Manager Behavioral Health - Work at Home

4062 Aetna Resources, LLC; Michigan; Hybrid; USD 61,000 - 130,000; Full time

Job summary

CVS Health is seeking a licensed Behavioral Health Clinical Case Manager for a fully remote role, nationwide in the United States. You will conduct comprehensive assessments, develop care plans, coordinate with providers, and apply Motivational Interviewing to promote lasting change.

Requirements include a Master’s degree in Behavioral Health or related field, a current independent license (e.g., LCSW, LMFT), 3+ years of post‑master experience in clinical settings, and comfort working virtually.

Qualifications

• Master’s degree in Behavioral Health, Social Work, Counseling, Psychology, or related field.
• Active, unrestricted independent behavioral health license in your state (e.g., LCSW, LISW, LMFT, LPC, LCPC, LPCC, LMHC).
• 3+ years post-master's direct clinical experience in hospital, ambulatory, outpatient, or similar setting.
• 3+ years treating mental health and substance use disorders.
• 3+ years utilizing Motivational Interviewing techniques.
• Case Management experience.
• Ability to talk on the phone and document in clinical systems.
• Strong technical proficiency and comfort in a virtual environment.

Responsibilities

• Conduct comprehensive behavioral health assessments using clinical tools, data analysis, and benefit plan reviews.
• Develop individualized care plans addressing behavioral and physical health needs.
• Coordinate care with providers, community organizations, and support services.
• Apply advanced clinical judgment to identify and mitigate risk factors impacting outcomes.
• Perform crisis intervention and ensure referrals and follow-up.
• Utilize Motivational Interviewing to engage members and promote behavior change.
• Coordinate psychosocial wraparound services and connect members with community resources.
• Support cost-effective care through proactive care planning and resource utilization.

Skills

Master's degree

Independent license

Clinical experience

Motivational Interviewing

Case Management

Virtual environment

Phone/documentation

Education

Master’s degree in Behavioral Health or related field

Job description

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Clinical Case Manager - Behavioral Health (Licensed) 100% Remote | Anywhere in the U.S. | Monday - Friday Business Hours No Weekends No Holidays

What You'll Do

• Conduct comprehensive behavioral health assessments using clinical tools, data analysis, and benefit plan reviews
• Develop individualized care plans that address both behavioral and physical health needs
• Coordinate care with providers, community organizations, and support services
• Apply advanced clinical judgment to identify and mitigate risk factors impacting member outcomes
• Perform crisis intervention for members experiencing behavioral health or medical crises and ensure appropriate referrals and follow-up
• Utilize Motivational Interviewing techniques to engage members and promote sustainable behavior change
• Coordinate psychosocial wraparound services and connect members with community resources
• Support cost-effective care through proactive care planning and resource utilization

WHAT YOU BRING - REQUIRED

• Master’s degree in Behavioral Health, Social Work, Counseling, Psychology, or a related field
• Active, unrestricted independent behavioral health license in your state of residence (e.g., LCSW, LISW, LMFT, LPC, LCPC, LPCC, LMHC, or equivalent)
• 3+ years of post-master's direct clinical experience in a hospital, ambulatory, outpatient, or similar clinical setting
• 3+ years of experience treating mental health and substance use disorders
• 3+ years of experience utilizing Motivational Interviewing techniques
• Case Management experience
• Ability to simultaneously talk on the phone and document in clinical systems
• Strong technical proficiency and comfort working in a virtual environment

Preferred Qualifications

• Crisis intervention experience
• Managed Care experience
• Utilization Review or Utilization Management experience
• Discharge Planning experience
• Experience working with complex behavioral health populations

Why Join Us?

• Fully remote position available anywhere in the United States
• Consistent Monday - Friday schedule
• No weekends or holidays
• Meaningful work supporting members with complex behavioral health needs
• Collaborative clinical environment with opportunities for professional growth
• Ability to make a measurable impact on member outcomes and quality of life

Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,522.00 - $129,615.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/24/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.