Clinical Case Manager

Open Sky Community Services Inc.; Worcester (MA); On-site; USD 36,000 - 51,000; Full time

Benefits offered by this job

Supervision & Training

Paid time off

Tuition reimbursement

Insurance (Medical/Dental/Vision)

403b with employer match

Life Insurance

PSLF eligible

Job summary

Open Sky Community Services is seeking a Clinical Case Manager to provide mobile, in-home, and community-based support for young adults and adults with Autism, intellectual and developmental disabilities, and mental health needs.

The role emphasizes problem-solving, social connection, and executive functioning, using motivational interviewing and a person-centered, trauma-informed approach to promote housing stability, community engagement, and wellness.

Qualifications

• Bachelor’s degree required.
• Experience supporting people with Autism, intellectual and developmental disabilities, and mental health needs.
• Experience teaching skills related to problem-solving, social connection, executive functioning, and other areas relevant to young adults and adults with Autism preferred.
• Strong written communication, collaboration, engagement, and organizational skills required.

Responsibilities

• Establish mutually respectful partnerships with people served, families, staff teams, and other stakeholders.
• Provide mobile support to individuals with Autism who are referred by DDS Area Offices.
• Provide in-home, behavioral, clinical, and community-based support to individuals.
• Assist people served to access transportation and provide transportation as needed.
• Operate within the philosophy of Positive Behavioral Supports and assist with PBS training for staff teams, families, and other stakeholders.
• Train program participants and collateral supports, including staff, families, and supporters, in identified supports, interventions, and strategies.
• Actively participate and consult with internal and external teams regarding the unique clinical needs of program participants.
• Prepare individualized treatment plans with assigned individuals and families, as clinically indicated.
• Participate in treatment planning to develop effective and achievable goals and objectives.
• Complete assessments, treatment plans, and other required documentation within established timelines.
• Attend and participate in meetings, trainings, and supervision as assigned.
• Participate with the treatment team in completing comprehensive assessments and Individual Support Plans.
• Apply motivational interviewing and engagement techniques to build relationships and define goals.
• Facilitate groups, organize events, and support other Autism Services activities based on participant needs.
• Act as a liaison with treatment team members, including families, DDS, day supports, professional providers, and allied health providers, including the VNA.
• Maintain current and accurate files and databases for individuals served.
• Participate in crisis support as needed.
• Perform other duties as assigned.

Skills

Autism support

Collaboration

Engagement

Problem-solving

Education

Bachelor's degree

Job description

Clinical Case Management is a more intensive service than traditional case management. Individuals referred to the program may require a higher degree of support, most often provided in their homes or in the community. The Clinical Case Manager supports young adults and adults with Autism, intellectual and developmental disabilities, and mental health needs. The role teaches and reinforces skills in problem-solving, social connection, executive functioning, and other areas relevant to each person’s goals. Services promote stabilization in housing, engagement, community connection, relationships, mental health, and progress toward future goals. The Clinical Case Manager brings curiosity, uses motivational interviewing and engagement techniques, remains open to new ideas, and collaborates with Open Sky colleagues, families, funders, providers, and other community partners. All Open Sky staff promote community membership by connecting or reconnecting people served to meaningful opportunities and mutually supportive relationships while promoting wellness. The Clinical Case Manager delivers services through a person-centered, trauma-informed lens and demonstrates a steadfast commitment to diversity, equity, inclusion, and belonging.

Responsibilities

• Establish mutually respectful partnerships with people served, families, staff teams, and other stakeholders.
• Provide mobile support to individuals with Autism who are referred by DDS Area Offices.
• Provide in-home, behavioral, clinical, and community-based support to individuals.
• Assist people served to access transportation and provide transportation as needed.
• Operate within the philosophy of Positive Behavioral Supports and assist with PBS training for staff teams, families, and other stakeholders.
• Train program participants and collateral supports, including staff, families, and supporters, in identified supports, interventions, and strategies.
• Actively participate and consult with internal and external teams regarding the unique clinical needs of program participants.
• Prepare individualized treatment plans with assigned individuals and families, as clinically indicated.
• Participate in treatment planning to develop effective and achievable goals and objectives.
• Complete assessments, treatment plans, and other required documentation within established timelines.
• Attend and participate in meetings, trainings, and supervision as assigned.
• Participate with the treatment team in completing comprehensive assessments and Individual Support Plans.
• Apply motivational interviewing and engagement techniques to build relationships and define goals.
• Facilitate groups, organize events, and support other Autism Services activities based on participant needs.
• Act as a liaison with treatment team members, including families, DDS, day supports, professional providers, and allied health providers, including the VNA.
• Maintain current and accurate files and databases for individuals served.
• Participate in crisis support as needed.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree required.
• Experience supporting people with Autism, intellectual and developmental disabilities, and mental health needs required.
• Experience teaching skills related to problem-solving, social connection, executive functioning, and other areas relevant to young adults and adults with Autism preferred.
• Strong written communication, collaboration, engagement, and organizational skills required.
• Ability to provide mobile, in-home, and community-based services and transportation support as needed.

Pay Range: $31.52 - $31.52

About Us

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you’ll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!

Benefits of Working for Open Sky Include

• Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
• Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays.
• Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
• We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
• Medical, Dental and Vision Insurance with Prescription Plan
• 403b Retirement Plan with Employer Match
• Life Insurance (100% Employer-Paid)
• Eligible employer for the Public Student Loan Forgiveness Program
• And more!

Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.

Thank you for your interest in Open Sky Community Services - Where Your Work Matters!

Open Sky Community Services, Inc. offers a wide range of services for adults, adolescents, and children experiencing mental health challenges, developmental and intellectual disabilities, substance use disorders, brain injury, homelessness and other complex challenges. Open Sky has 1,300 employees, an annual budget of over $100 million and more than 100 programs throughout the region serving more than 8,000 individuals. We support those we serve to achieve their definition of wellness, and pursue the opportunities and relationships that are meaningful to them. We help them see beyond what they thought was possible, to find their open sky. For more information, please visit www.openskycs.org.