Clinical Case Coordinator

Aspire Living & Learning; Leominster (MA); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Health, dental & vision insurance

FSA/HSA options

403(b) employer match

Paid time off

Professional growth opportunities

Telehealth services

Job summary

Aspire Living & Learning seeks a dedicated Case Coordinator to manage a caseload under supervision, collaborating with internal and external teams to provide consistent support. The role emphasizes documentation, training, and adherence to ethical guidelines to ensure quality service.

Schedule is Monday to Friday, 8 am to 4 pm, with pay of $20–$23 hourly based on education and experience. A valid driver’s license and background checks are required for this position.

Qualifications

• High school diploma or GED required; bachelor's preferred.
• Must meet the Registered Behavior Technician requirements.
• Excellent interpersonal, organizational, and communication skills.
• Must have satisfactory background checks.
• Valid driver’s license and safe driving record.

Responsibilities

• Manages a caseload under supervision.
• Collaborates with internal and external team members.
• Completes required documentation and updates electronic records.
• Facilitates or attends team meetings.
• Accepts reassignment and completes trainings as delegated.

Skills

Interpersonal communication

Organizational skills

Written communication

Verbal communication

Education

High school diploma or GED

Bachelor's degree (preferred)

Job description

At Aspire Living & Learning, we don't just talk about making an impact, we live it. For more than 40 years, we've supported neurodiverse children and adults across New England and Maryland as they discover their passions, unlock their potential, and live more independently in their communities. Our person-centered services evolve with people's needs, from education and behavioral health to residential and community-based supports. We empower people to live lives shaped by their own interests, choices, and strengths. Join our collaborative, mission-driven team and bring your skills to work that makes a real difference every day.

Aspire Living & Learning is currently seeking a Case Coordinator to be responsible for the management of cases under the supervision of a licensed clinical provider or department head. The Case Coordinator will work collaboratively with all internal and external team members to offer support where needed.

Schedule: M-F 8a-4p

Pay: $20-$23 hourly, based on education and experience

Key Responsibilities:

The Case Coordinator carries a caseload assigned by the supervisor, director, or department head. Individuals on the caseload may have varying degrees of need or oversight. Below outlines key aspects of the roles and responsibilities this position holds:

Implementation and Training

• Demonstrates the skills to work with a variety of individuals of varying ages and functioning level.
• Dependent on service line, develops, oversees implementation of behavior, treatment, educational, or medication support plans, as applicable.
• Assists in the modeling and teaching of behavioral or mental health strategies to necessary stakeholders (e.g., staff, providers).
• Trains the managers, DSP leads, etc. on any plans, or individual specific training, when applicable.

Program Oversight

• Monitors, verifies, and documents various levels of programmatic or clinical support or service provision. This may include collecting, aggregating, or reporting out on service specific data points or data collection procedures. Ensures accurate and timely reporting.

Administrative Tasks

• Completes all required documentation.
• Ensures relevant sections of electronic record are up to date and accurate.
• Facilitates or attends all team meetings.

Communication and Consultation

• Effectively communicates in both verbal and written form with necessary stakeholders.
• Accepts feedback from supervisors to ensure the quality of program implementation.
• Communicates and collaborates with both internal and external team members and stakeholders.
• Maintains ethical and professional boundaries and guidelines.
• Works cooperatively and collaboratively with all necessary stakeholders.
• Cultivate a positive and productive workplace atmosphere to enhance team morale and productivity.
• Participate in and complete training sessions as delegated by management to enhance skills and knowledge relevant to the role.
• Conduct training as required and assigned.
• Perform any additional job responsibilities assigned by supervisors or team leaders to support the organization's smooth operation.
• Accept reassignment as required.

Qualifications:

• High school diploma or GED required, bachelor's preferred.
• Must meet the Registered Behavior Technician requirements.
• Excellent interpersonal, organizational, and communication skills.
• Must have satisfactory background checks.
• Valid driver’s license and safe driving record.

Employees at Aspire enjoy working with a collaborative and dedicated team that values a culture of belonging and care. We take pride in offering a comprehensive benefits package to eligible employees, including:

• Comprehensive Health, Dental, & Vision Insurance - Choose from multiple medical plans, with vision coverage included at no extra cost.
• Flexible Spending Accounts (FSA) and Health Saving Account (HSA) options - Use pre-tax dollars for medical and dependent care expenses.
• Lifestyle Spending Accounts with JOON - Monthly funds for wellness, fitness, commuting, childcare, pet care, and more.
• 403(b) Retirement Plan with Employer Match - A 100% match on contributions up to 2% of your salary.
• Generous Paid Time Off - Paid sick, personal, and vacation days, plus holidays.
• Professional Growth Opportunities - Access to training, leadership and management courses, mentorship, and career advancement.
• Employer-Paid Life & Disability Insurance, Employee Assistance Program (EAP), Telehealth Services and more!

If you want to join us in making a difference and positively impact the lives of others while charting your own path of development, then we at the Aspire team would love to hear from you.

Aspire Living & Learning believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from working class backgrounds, women, LGBTQ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.